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Connect Appcontx and Userback

Use Appcontx and Userback in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

23 triggers 18 actions Unlimited runs

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When this happens in Userback10 triggers

Do this in Appcontx18 actions

1. TriggerNew Feedback Added
2. ActionGet Account Flows

When Userback fires New Feedback Added, FlowMattic runs Get Account Flows in Appcontx with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Triggers (13)

  • Tag appliedTriggers when a tag is applied to a contact
  • Tag removedTriggers when a tag is removed from a contact
  • Custom field value changedTriggers when a contact's custom field value changes
  • Conversation transferred to humanTriggers when a conversation is handed over to a human agent
  • Conversation transferred to botTriggers when a conversation is handed back to the bot
  • New contactTriggers when a new contact is created
  • Contact unsubscribed from broadcastsTriggers when a contact unsubscribes from broadcasts
  • Guest chat endedTriggers when a guest chat ends
  • Subscribed to drip campaignTriggers when a contact subscribes to a drip campaign
  • Unsubscribed from drip campaignTriggers when a contact unsubscribes from a drip campaign
  • Date/Time based triggerTriggers at a date and time set on a contact
  • Contact referred a new contactTriggers when a contact refers someone new
  • Contact referred existing contactTriggers when a contact refers someone who is already a contact

Actions (18)

  • Get Account FlowsList the flows in your account
  • Get Account Custom FieldsList the custom fields in your account
  • Create Custom FieldCreate a new custom field
  • Get contact by contact idGet a contact by their contact ID
  • Find Contacts by Custom Field ValueFind the contacts whose custom field matches a value
  • Get All Tags From A PageList all tags on a page
  • Send A Flow To ContactSend a flow to a contact
  • Send a Facebook template to the contactSend a Facebook message template to a contact
  • Get custom field value by idGet a contact's value for a custom field
  • Create a new tagCreate a new tag
  • Get tag by idGet a tag by its ID
  • Delete a tagDelete a tag
  • Get a tag by nameFind a tag by its name
  • Get custom field by idGet a custom field by its ID
  • Get all tags added to this contactList the tags on a contact
  • Add a tag to the contactAdd a tag to a contact
  • Remove a tag from the contactRemove a tag from a contact
  • Create a new SMS or WhatsAppSend a new SMS or WhatsApp message to a contact

Triggers (10)

  • New Feedback AddedTriggers when new feedback is added.
  • Feedback AssignedTriggers when feedback is assigned to a user.
  • Feedback Status ChangedTriggers when the status of feedback is changed.
  • Feedback Priority ChangedTriggers when the priority of feedback is changed.
  • Feedback VotedTriggers when feedback receives a vote.
  • Feedback DeletedTriggers when feedback is deleted.
  • New Comment AddedTriggers when a new comment is added to feedback.
  • Comment UpdatedTriggers when a comment is updated.
  • Comment Status ChangedTriggers when the status of a comment is changed.
  • Comment DeletedTriggers when a comment is deleted.

Start automating Appcontx and Userback

Install FlowMattic, connect both accounts and build the workflow on the canvas. Every run stays on your own server.

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Appcontx integration 1.0, Userback integration 1.0.

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