Connect 8×8 and Zoho Sheet

Use 8×8 and Zoho Sheet in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

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7 triggers 16 actions Unlimited runs

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When this happens in 8×85 triggers

Do this in Zoho Sheet16 actions

1. TriggerQUEUED

2. ActionAdd Row

When 8×8 fires QUEUED, FlowMattic runs Add Row in Zoho Sheet with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

8×8

Integration page

Triggers (5)

QUEUEDTriggers whenever the interaction is being queued for processing.
AGENT JOINEDTriggers whenever the interaction is assigned and accepted by an agent.
AGENT LEFTTriggers whenever the agent handling the interaction has left the conversation.
TRANSFERTriggers whenever the handling agent transferred the conversation to another queue.
TEXTTriggers whenever the agent handling the interaction adds a new message to the conversation.

Zoho Sheet

Integration page

Triggers (2)

New RowTriggers when a new row is added to a worksheet (polled).
Updated RowTriggers when a row is updated in a worksheet (polled).

Actions (16)

Add RowAppend one or more rows to a worksheet.
Bulk Insert Rows (CSV or JSON)Insert many rows at once from CSV (with header row) or JSON — all in a single step, so you avoid an Iterator that adds one row per task execution.
Update RowsUpdate rows matching a criteria.
Delete RowsDelete rows matching a criteria.
Search RowsFetch rows, optionally filtered by a criteria.
Get RowGet the first row matching a criteria.
List WorksheetsList the worksheets (tabs) in a workbook.
Create WorksheetAdd a new worksheet (tab) to a workbook.
Rename WorksheetRename a worksheet (tab) in a workbook.
Copy WorksheetDuplicate a worksheet within the same workbook.
Delete WorksheetDelete a worksheet (tab) from a workbook.
Get Used RangeGet the used row/column extent of a worksheet (e.g. row count).
List WorkbooksList the workbooks (owned and shared) in the connected account.
Create WorkbookCreate a new, empty workbook (spreadsheet).
Copy WorkbookDuplicate an existing workbook.
Trash WorkbookMove a workbook to the trash.