Create new customer account in Pabbly Subscriptions Billing when a new form submission in Kadence Forms
Each time someone submits your Kadence form, FlowMattic creates a customer in Pabbly Subscriptions Billing from their details, so the person is ready to be put on a plan or invoiced.
Kadence Forms
Pabbly Subscriptions2 steps Setup ~5 min Used on 2.1k sites Free to import
What this workflow does
When people sign up for a service on your WordPress site, their details often sit in form entries until someone copies them into the billing system. This workflow skips that copy step: a Kadence form submission becomes a customer record in Pabbly Subscriptions Billing.
The Kadence Forms trigger fires when a visitor submits a Kadence form on your site, and passes the submitted fields to FlowMattic. Build the form with the details a billing customer needs, such as first name, last name and email, plus anything else you want on file.
The Pabbly Subscriptions Create Customer step then adds a new customer to your Pabbly account. It ships unmapped, so after import you connect Pabbly and map the form answers into the customer fields the step shows. Make a test submission and check what Pabbly accepted.
The workflow creates the customer only. It doesn't start a subscription or send an invoice, and every submission it receives creates one. If the same person submits twice, Pabbly decides how to handle the second request; Pabbly's reply to each run is listed in Task History.
Service sign-up before the first invoice
A bookkeeping firm's Kadence onboarding form collects a new client's name and email, and the client appears in Pabbly ready for the firm to attach a monthly plan.
Membership application on a WordPress site
A club uses a Kadence form for membership requests. Each applicant becomes a Pabbly customer, so the treasurer only has to pick a plan once the application is approved.
Quote request turned into a billing record
An agency asks prospects to fill in a Kadence form for a retainer quote, and the prospect is already in Pabbly when the agency is ready to bill.
How this workflow runs
What happens at each step once the workflow is on, and what you need before you import it.
Kadence Forms New Form SubmissionFires on a new Kadence Forms submission. The submitted answers, such as name and email, are passed to FlowMattic so you can map them into Pabbly.
- Pabbly Subscriptions Create Customer
Creates a new customer in Pabbly Subscriptions Billing. The step arrives unmapped: connect your Pabbly account and match the Kadence form answers to the customer details it asks for.
What you need
- FlowMatticCore
- Kadence Forms PluginPlugin
- Pabbly Subscriptions AccountAccount
After importing, map your own data. To keep the template universal, not every step is pre-filled. Open each step in the builder and connect your accounts and fields (channels, lists, sheets, recipients) before you switch the workflow on.
Make it yours
Changes worth making after you import it.
- Make the email field required on the Kadence form, since a billing customer without an email is hard to invoice later.
- If only some visitors should become customers, add a consent or plan question to the form and put a Filter between the Kadence trigger and the Pabbly step that checks it. Use your own field and value.
- To start billing right away, add Pabbly's Create Subscription action after Create Customer and map the new customer from the step before it.
Questions about this workflow
Does this Kadence workflow start a Pabbly subscription?
No. The Kadence submission leads to a customer record and nothing more. Pabbly's Create Subscription action works for existing customers, so you can add it as a third step and map the customer that step 2 created.
Which Kadence form fields go into the Pabbly customer?
Whichever ones you map. The Create Customer step ships empty, so after import you pick the form answers for each customer field Pabbly shows in the step.
What if a returning customer fills in the Kadence form again?
The workflow sends a new Create Customer request each time. Pabbly decides whether to accept a second record for the same email, so test with an existing address and read the response in Task History.
More Payments workflows
Other ready-to-import templates from the same category.
Import this workflow into your WordPress site
Download the JSON, import it from the Workflows screen and connect your accounts. Every run stays on your server, with no per-task fees.
30-day money-back guarantee Unlimited workflows and runs Self-hosted