Support

Post a Discord notification when a SupportCandy ticket changes status

Whenever a SupportCandy ticket changes status, FlowMattic posts an update to Discord so your team always knows where each request stands.

SupportCandy Discord

Discord

~5 min setup used by 1.2k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

SupportCandy → Discord

2 steps

TRIGGER

SupportCandy · Change Status

The workflow starts automatically when the status of a support ticket is changed in SupportCandy. FlowMattic captures that data for the steps below.

ACTION

Discord · Send Channel Message

Discord — post a new message to a specific #channel you choose. Data is mapped from earlier steps; connect your Discord account on import.

Why this workflow

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Keep exploring

Other ready-to-import automations from the FlowMattic library.