Send a OneSignal SMS when a new Stripe payment succeeds
When a Stripe charge succeeds, this workflow sends a text message through OneSignal to the phone number you map, so a paying customer gets an SMS confirming their payment.
Stripe
OneSignal2 steps Setup ~5 min Used on 660 sites Free to import
What this workflow does
A payment confirmation by email can sit unread for hours, while a short text is usually seen soon after it arrives. If you already use OneSignal for messaging, this workflow uses it to text customers each time Stripe takes a payment.
The Stripe trigger, New Charge, fires whenever a new charge is created and succeeds. FlowMattic passes the charge data to OneSignal, whose Send SMS action sends an SMS or MMS. You map the recipient from the Stripe data and write the message, for example the amount and a thank-you line.
The text can only go out if the charge carries a phone number, which depends on whether your checkout collects one. Run a test payment and check the captured Stripe data before you rely on it. Your OneSignal account must also be set up to send SMS. Task History shows OneSignal's response for every run.
Booking deposits for a service business
A salon takes deposits through Stripe, and each client gets a text confirming the deposit went through, with the salon's name in the message.
Event ticket payments
Buyers paying for tickets receive an SMS confirmation with the amount, so they have proof of payment on their phone.
Invoice payments from regular clients
A freelancer's clients pay invoices through Stripe and get a short text saying the payment was received.
How this workflow runs
What happens at each step once the workflow is on, and what you need before you import it.
Stripe New ChargeStarts a run for each successful new charge in your Stripe account. The charge data, including any customer details Stripe holds for it, is passed on for mapping.
- OneSignal Send SMS
Sends an SMS or MMS through OneSignal. Connect your OneSignal account, map the customer's phone number from the Stripe charge, and write the message text.
What you need
- FlowMatticCore
- Stripe AccountAccount
- OneSignal AccountAccount
After importing, map your own data. To keep the template universal, not every step is pre-filled. Open each step in the builder and connect your accounts and fields (channels, lists, sheets, recipients) before you switch the workflow on.
Make it yours
Changes worth making after you import it.
- Add a Filter after the trigger that continues only when the charge has a phone number. Charges without one then end there instead of sending OneSignal a blank recipient.
- Include the amount and your business name in the text so the customer knows which payment it refers to.
- Only text customers who agreed to receive SMS from you. Add a consent checkbox to your checkout and filter on it if your Stripe data carries that value.
Questions about this workflow
Where does the phone number for the OneSignal SMS come from?
From the Stripe charge data, when your checkout collects one. If a charge has no phone number, there is nothing to send to. Check a test payment to see what Stripe passes along.
Do failed Stripe payments send a text?
No. The New Charge trigger fires only for charges that are created and succeed.
Does this replace Stripe's own receipt email?
No. The workflow sends a separate SMS and does not change any Stripe settings, so receipts Stripe sends continue as before.
Will refunds trigger a second text?
No. A refund is a different Stripe event, and this workflow only listens for successful new charges.
More Payments workflows
Other ready-to-import templates from the same category.
Import this workflow into your WordPress site
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