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When a form submission is received in Swipe Pages, check if a field contains a word, and create a new ticket in Desku.io

Swipe Pages submissions are screened by a Filters rule on a chosen field, and matching entries open a new Desku.io ticket, so only the requests that need attention reach your helpdesk.

Swipe PagesSwipe Pages FilterFilter DDesku
~5 min setup used by 2.1k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Swipe Pages → Filter → Desku
3 steps
Swipe Pages
TRIGGER
Swipe Pages · New Form Submission
The workflow starts automatically when a new form submission is received in Swipe Pages. FlowMattic captures that data for the steps below.
Filter
LOGIC
Filter · filter
The Filter only lets the run continue when its conditions are met.
D
ACTION
Desku · New Ticket
Desku — triggers when new ticket is created. Data is mapped from earlier steps; connect your Desku account on import.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Ready to automate your WordPress site?

Download this workflow free, or grab FlowMattic and own every automation on your site — no per-task fees, ever.