When a new ticket is created in Tawk.to, send an automated email to user using Email Module
When a Tawk.to ticket is created, FlowMattic emails the customer an automatic acknowledgement, so they know their request was received even outside chat hours.
tawk.to
Free · import into FlowMattic in one click
Every step, explained
Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Built to own, not to rent
No-code setup
Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.
Runs on your server
Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.
Fully customizable
Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.
Ready to automate your WordPress site?
Download this workflow free, or grab FlowMattic and own every automation on your site — no per-task fees, ever.




