Support

When a ticket is created in Freshdesk, send ticket details to KonnectzIT

As soon as a Freshdesk ticket is created, its details are pushed to KonnectzIT so you can route them into any downstream automation instantly.

Freshdesk

KonnectzIT

~5 min setup used by 2.1k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Freshdesk → KonnectzIT

2 steps

TRIGGER

Freshdesk · New Ticket

The workflow starts automatically when new ticket is created in Freshdesk. FlowMattic captures that data for the steps below.

ACTION

KonnectzIT · Submit Data

KonnectzIT runs its "Submit Data" action using data mapped from earlier steps. Connect your KonnectzIT account on import and it's live.

Why this workflow

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Keep exploring

Other ready-to-import automations from the FlowMattic library.