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When a ticket is created in Freshdesk, send ticket details to Zapier

As soon as a Freshdesk ticket is created, FlowMattic pushes the full ticket details to Zapier so you can route them into any of your connected apps without lifting a finger.

FreshdeskFreshdesk ZapierZapier
~5 min setup used by 788 sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Freshdesk → Zapier
2 steps
Freshdesk
TRIGGER
Freshdesk · New Ticket
The workflow starts automatically when new ticket is created in Freshdesk. FlowMattic captures that data for the steps below.
Zapier
ACTION
Zapier · Submit Data
Zapier runs its "Submit Data" action using data mapped from earlier steps. Connect your Zapier account on import and it's live.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Ready to automate your WordPress site?

Download this workflow free, or grab FlowMattic and own every automation on your site — no per-task fees, ever.