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When a chat is finished, send a customer satisfaction survey via Typeform

As soon as a LiveChat ends, FlowMattic sends the customer a Typeform survey, capturing satisfaction feedback while the experience is still fresh.

LiveChat

Typeform

~5 min setup used by 1.4k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

LiveChat → Typeform

2 steps

TRIGGER

LiveChat · Finished Chat

The workflow starts automatically when the chat is ended in LiveChat. FlowMattic captures that data for the steps below.

ACTION

Typeform · New Form Submission

Typeform runs its "New Form Submission" action using data mapped from earlier steps. Connect your Typeform account on import and it's live.

Why this workflow

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Keep exploring

Other ready-to-import automations from the FlowMattic library.