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When Checkly reports a failure, open a Freshdesk ticket and alert the on-call team in Slack

The moment Checkly flags a failed check, FlowMattic opens a Freshdesk ticket and pings your on-call team in Slack, so incidents get owned and worked in seconds instead of slipping through the cracks.

ChecklyCheckly FreshdeskFreshdesk SlackSlack
~5 min setup used by 2.8k sites
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Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Checkly → Freshdesk → Slack
3 steps
Checkly
TRIGGER
Checkly · Webhook Alert Channel
The workflow starts automatically when a check fails, recovers, or experiences a performance degradation in Checkly. FlowMattic captures that data for the steps below.
Freshdesk
ACTION
Freshdesk · Update Ticket
Freshdesk — triggers when ticket is updated. Data is mapped from earlier steps; connect your Freshdesk account on import.
Slack
ACTION
Slack · Send Channel Message
Slack — post or Schedule a new message to a specific #channel. Data is mapped from earlier steps; connect your Slack account on import.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Keep exploring

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