When Checkly reports a failure, open a Freshdesk ticket and alert the on-call team in Slack
When Checkly sends an alert, only failures continue: FlowMattic calls the Freshdesk API to open a ticket and posts to your on-call Slack channel. In Checkly, add “alert_type”: “{{ALERT_TYPE}}” to the webhook payload; set your Freshdesk /api/v2/tickets URL and API key in the API step.
Checkly
Filter
API by FlowMattic
Slack4 steps Setup ~8 min Used on 2.8k sites Free to import
How this workflow runs
What happens at each step once the workflow is on, and what you need before you import it.
Checkly Webhook Alert ChannelThe workflow starts automatically when a check fails, recovers, or experiences a performance degradation in Checkly. FlowMattic captures that data for the steps below.
- Filter Continue If
The Filter only lets a run continue when your conditions are met, stopping everything else before it goes any further.
- API by FlowMattic POST
API by FlowMattic — pOST request is used to submit data to a specified resource. Data is mapped from earlier steps; connect your API by FlowMattic account on import.
- Slack Send Channel Message
Slack — post or Schedule a new message to a specific #channel. Data is mapped from earlier steps; connect your Slack account on import.
What you need
- FlowMatticCore
- Checkly AccountAccount
- Slack AccountAccount
After importing, map your own data. To keep the template universal, not every step is pre-filled. Open each step in the builder and connect your accounts and fields (channels, lists, sheets, recipients) before you switch the workflow on.
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Import this workflow into your WordPress site
Download the JSON, import it from the Workflows screen and connect your accounts. Every run stays on your server, with no per-task fees.
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