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Spreadsheets & Data

When customer replies to a ticket, add the details to Google Sheets

When a customer replies to a Fluent Support ticket, FlowMattic logs the details to Google Sheets so you can track response threads and reporting in one place.

Fluent SupportFluent Support Google SheetsGoogle Sheets
~5 min setup used by 2.7k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Fluent Support → Google Sheets
2 steps
Fluent Support
TRIGGER
Fluent Support · Customer Replies to a Ticket
The workflow starts automatically when a customer adds a reply to the ticket in Fluent Support. FlowMattic captures that data for the steps below.
Google Sheets
ACTION
Google Sheets · New Spreadsheet Row
Google Sheets — trigger when a new row is added to the spreadsheet. Data is mapped from earlier steps; connect your Google Sheets account on import.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Ready to automate your WordPress site?

Download this workflow free, or grab FlowMattic and own every automation on your site — no per-task fees, ever.