Notifications & Alerts

When feedback is assigned, notify the assigned user via Twilio SMS

As soon as Userback feedback is assigned, FlowMattic texts the owner via Twilio SMS so they act on it fast, even away from their inbox.

Userback

Twilio

~5 min setup used by 3.1k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Userback → Twilio

2 steps

TRIGGER

Userback · Feedback Assigned

The workflow starts automatically when feedback is assigned to a user in Userback. FlowMattic captures that data for the steps below.

ACTION

Twilio · Send SMS

Twilio — send SMS to a number using Twilio. Data is mapped from earlier steps; connect your Twilio account on import.

Why this workflow

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Keep exploring

Other ready-to-import automations from the FlowMattic library.