Connect JivoChat with another app

JivoChat integration

Connect JivoChat with 918+ other apps in FlowMattic. Pick a trigger, add JivoChat steps, map the fields from earlier steps and run the workflow on your own server with no per-task fees.

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11 triggers Integration version 1.0 Category: Contact Management Unlimited workflows and runs

Pair JivoChat with another app

See what the two do together: triggers, actions and example workflows.

Popular with JivoChat

Triggers and actions for JivoChat

A trigger is the JivoChat event that starts a workflow. An action is what FlowMattic does in JivoChat from a step.

Event	What it does	Type
Call Event	Triggers when operators receive a new call or an existing call changes status.	Trigger
Chat Accepted	Triggers when an agent clicks "Reply" to accept a chat.	Trigger
Chat Assigned	Triggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.	Trigger
Chat Finished	Triggers when a chat is closed in the agent application.	Trigger
Chat Updated	Triggers when a visitor's information is updated, such as filling out a contact form in the chat.	Trigger
Client Updated	Triggers when a client's data is updated.	Trigger
Client Attribute Updated	Triggers when a client's attributes are changed.	Trigger
Offline Message	Triggers when a visitor sends an offline message through the chat offline form.	Trigger
Client Created	Triggers when a new client is created.	Trigger
Client Assigned to Agent	Triggers when a new client is assigned to agent.	Trigger
Client Contacts updated	Triggers when a new client contects is updated.	Trigger

Three steps to a running JivoChat workflow

The builder keeps the order you think in: connect the app, choose what starts the workflow, add what should happen.

Connect
Authorise JivoChat once
Add a JivoChat connection under Connects and reuse it in every workflow. Credentials stay in your WordPress database.
Trigger
Pick what starts it
Start from a JivoChat event, or from a WordPress event, a form, a webhook, a schedule or any of the 918+ integrations, then capture a sample so later steps can map real fields.
Act
Add JivoChat steps and logic
Chain JivoChat actions with Router, Filter, Iterator and Delay, test each step against captured data, then switch the workflow on.