Connect JivoChat and Twilio

Use JivoChat and Twilio in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

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13 triggers 2 actions 1 ready-made template Unlimited runs

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When this happens in JivoChat11 triggers

Do this in Twilio2 actions

1. TriggerCall Event

2. ActionSend SMS

When JivoChat fires Call Event, FlowMattic runs Send SMS in Twilio with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

JivoChat

Integration page

Triggers (11)

Call EventTriggers when operators receive a new call or an existing call changes status.
Chat AcceptedTriggers when an agent clicks "Reply" to accept a chat.
Chat AssignedTriggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.
Chat FinishedTriggers when a chat is closed in the agent application.
Chat UpdatedTriggers when a visitor's information is updated, such as filling out a contact form in the chat.
Client UpdatedTriggers when a client's data is updated.
Client Attribute UpdatedTriggers when a client's attributes are changed.
Offline MessageTriggers when a visitor sends an offline message through the chat offline form.
Client CreatedTriggers when a new client is created.
Client Assigned to AgentTriggers when a new client is assigned to agent.
Client Contacts updatedTriggers when a new client contects is updated.