Support

Send a Slack alert to the support channel for every new BoldDesk ticket

Every new BoldDesk ticket is posted to your support Slack channel instantly, so your team sees incoming requests without watching the inbox.

BoldDesk

Slack

~5 min setup used by 1.8k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

BoldDesk → Slack

2 steps

TRIGGER

BoldDesk · Ticket Created

The workflow starts automatically when a ticket is created in BoldDesk. FlowMattic captures that data for the steps below.

ACTION

Slack · Send Channel Message

Slack — post or Schedule a new message to a specific #channel. Data is mapped from earlier steps; connect your Slack account on import.

Why this workflow

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Keep exploring

Other ready-to-import automations from the FlowMattic library.