Freshdesk
Freshdesk is online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster
Version: 1.0
Supported triggers and actions in Freshdesk
Workflow is a set of actions. Trigger is an event that starts the workflow, and an action is an event that is executed by workflow to sync data with your app.
Triggers
When this happens..
New Ticket
Triggers when new ticket is created
-
New Contact
Triggers when new contact is created
-
New Ticket Note
Triggers when a new note is added to the ticket
-
Update Ticket
Triggers when ticket is updated
-
Update Contact
Triggers when contact details are updated
Actions
Do this..
No actions available.
Workflow Examples
| Workflow Name | Applications |
|---|---|
When new ticket is created in Freshdesk, add ticket details to Google Spreadsheet |
  |
When new contact is created in Freshdesk, create a new user account in WordPress and add a new subscriber to Mailchimp list |
  |
When new note is added to a ticket in Freshdesk, add the member note for the subscriber in Mailchimp |
|
When the ticket status is updated in Freshdesk, update user metadata in WordPress |
|
When the contact is updated in Freshdesk, update subscriber in Campaign Monitor |
 |
Connect Freshdesk With The Following
WordPress Plugins And 3rd Party Apps
123 Form Builder
99Acres
Activechat
Acumbamail
Advanced Custom Fields
AidaForm
Airtable
Albacross
Anthropic (Claude)
API Module
API Polling
Appcontx
ARForms
ARMember
Avada Forms
BananaShop
Beaver Builder Forms
Better Uptime
Bitly
Book Like a Boss
Bounceless
Box
Brevo ( Sendinblue )
Bricks Forms
Brilliant Directories
BuddyBoss
BuddyPress
Buy Me a Coffee
CallRail
Campaign Monitor
Canva
Chatrace
ClickUp
Cloudflare
Contact Form 7
Continual.ly
ConversioBot
Convertbox
Counter
Creatomate
Crove
CSV Parser
Custom Action
Date/Time Formatter
Delay
Desku.io
Digital Access Pass ( DAP )
Discord
Divi Forms
Easypromos
Elementor
Email List Validation
Email Parser
Email SMTP
Emailable
EmailListVerify
Facebook Lead Ads
Filters
Flowlu
FlowMattic Tools
Fluent Booking
Fluent Forms
Fluent Support
FluentCommunity
FluentCRM
Formaloo
FormCrafts
Formidable Forms
Forminator
Formium
Freshdesk
FunnelKit Automations ( Autonami )
Fusioo
GamiPress
Gmail
Google AI
Google Drive
Google Lead Form
Google Sheets
Graphy
Gravity Forms
Groove Pages
Groove Sales
Groq AI
Groundhogg
HARO Email Parser
Hexomatic
HeySummit
Hotmart
HubSpot CRM
Instantly
Instantpage.dev
Integrately
Iterator
Iterator End
Iterator Storage
JetFormBuilder
Jotform
Kadence Forms
KonnectzIT
LatePoint
LeadConnector V2
LearnDash
Lemon Squeezy
Listnr
Mailbluster
Mailboxlayer
Mailchimp
MailerLite
MailPoet
MailRefine
MainWP
Make
MakeForms
MasterStudy LMS
Maths Module
Metabox
Metabox – Custom Table
Monday.com
myCred
n8n.io
NeuronWriter
NewOaks AI
Nifty PM
Ninja Forms
NinjaPipe
Notion
Nuelink
Number Formatter
Ocoya
OpenAI (ChatGPT)
OpenRead.io
OpenRouter AI
Optinly
OptinMonster
Outgoing Webhook
Pabbly Connect
Pabbly Subscriptions
Paced Email
Paddle
Paid Memberships Pro
Parsio
PDF.co
PhotoRoom
PHP Array
PHP Functions
Plugin Actions
Presto Player
Probooking
Pxl
QuestionScout
Radaar
Razorpay
Reoon Email Verifier
Replug
Restrict Content Pro
Routers
RSS Feed
SavvyCal
Schedule
ScreenshotOne
Sessions
Shopia
Slack
Smartsheet
Socialbee
Sociamonials
SpreadSimple
Straico
Stripe
SuiteDash
SureCart
SureForms
SureMembers
Swipe Pages
Tawk.to
Telegram
Text Formatter
ThriveCart
ThriveDesk
Todoist
Tomba
TradingView
Trafft
TuCalendi
Tutor LMS
Twilio
Typebot
Typeform
Unbounce
UpViral
VBOUT
VerifyBee
Voxel
Webhook Response
Webhooks
Webpage Parser
WhatsApp by WA.Team
WhatsApp Cloud API
Wise
Wishlist Member
WooCommerce
WordPress
WP All Import
WP Amelia
WP Fusion
WP-Polls
WPForms
WSForms
X ( Twitter )
XML Parser
Zapier
Zeeg
