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Supported Triggers and Actions in Freshdesk
Workflow is a set of actions. Trigger is an event that starts the workflow, and an action is an event that is executed by workflow to sync data with your app.
New Ticket
Triggers when new ticket is created
TriggerNew Contact
Triggers when new contact is created
TriggerNew Ticket Note
Triggers when a new note is added to the ticket
TriggerUpdate Ticket
Triggers when ticket is updated
TriggerUpdate Contact
Triggers when contact details are updated
Trigger
Popular Freshdesk Workflows
See how teams are using Freshdesk with FlowMattic to automate their work
When new ticket is created in Freshdesk, add ticket details to Google Spreadsheet
When new contact is created in Freshdesk, create a new user account in WordPress and add a new subscriber to Mailchimp list
When new note is added to a ticket in Freshdesk, add the member note for the subscriber in Mailchimp
When the ticket status is updated in Freshdesk, update user metadata in WordPress
When the contact is updated in Freshdesk, update subscriber in Campaign Monitor
Connect Freshdesk with 367+ Apps
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About Freshdesk
Version 1.0
Freshdesk is online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster
