Connect 8×8 and AddEvent
Use 8×8 and AddEvent in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.
5 triggers 13 actions Unlimited runs
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When this happens in 8×85 triggers
Do this in AddEvent13 actions
1. TriggerQUEUED2. ActionCreate EventWhen 8×8 fires QUEUED, FlowMattic runs Create Event in AddEvent with the data from that event.
You build this in the FlowMattic workflow builder on your own site.
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Triggers (5)
- QUEUEDTriggers whenever the interaction is being queued for processing.
- AGENT JOINEDTriggers whenever the interaction is assigned and accepted by an agent.
- AGENT LEFTTriggers whenever the agent handling the interaction has left the conversation.
- TRANSFERTriggers whenever the handling agent transferred the conversation to another queue.
- TEXTTriggers whenever the agent handling the interaction adds a new message to the conversation.
Actions (13)
- Create EventCreates a new event.
- Search EventsSearches and lists events.
- Retrieve EventRetrieves a specific event by ID.
- Update EventUpdates an existing event.
- Delete EventPermanently deletes an event.
- Create CalendarCreates a new calendar.
- Search CalendarsSearches and lists calendars.
- Retrieve CalendarRetrieves a specific calendar by ID.
- Update CalendarUpdates an existing calendar.
- Delete CalendarPermanently deletes a calendar.
- Create RSVP AttendeeCreates a new RSVP attendee for an event.
- Retrieve RSVP AttendeeRetrieves a specific RSVP attendee by ID.
- Delete RSVP AttendeePermanently deletes an RSVP attendee.
Start automating 8×8 and AddEvent
Install FlowMattic, connect both accounts and build the workflow on the canvas. Every run stays on your own server.
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8×8 integration 1.0.0, AddEvent integration 1.0.0.