Connect DIDWW and Google Sheets

DIDWW gives you virtual numbers in many countries, and every inbound text or call on them is an event. FlowMattic logs those SMS and voice events in Google Sheets, so a business with numbers abroad can read customer replies, record opt-outs and keep a call register per number without building its own receiver for DIDWW's callbacks.

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9 triggers 19 actions 6 example workflows 2 ready-made templates Unlimited runs

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When this happens in DIDWW3 triggers

Do this in Google Sheets19 actions

1. TriggerReceive SMS IN

2. ActionAdd New Row

When DIDWW fires Receive SMS IN, FlowMattic runs Add New Row in Google Sheets with the data from that event.

You build this in the FlowMattic workflow builder on your own site. See the setup steps

DIDWW and Google Sheets workflows you can build

Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.

Ready-made template

Log every inbound DIDWW SMS in a sheet

Each text received on a DIDWW number adds a row with the sender, the number it reached, the message and the time, so replies to campaigns are kept in one readable place.

Receive SMS INAdd New Row

View the template

Mark contacts who text STOP as opted out

A Filter passes messages that contain your opt-out keyword. The sender is found in your contact sheet and a cell is set to opted out, so the next send can skip them.

Receive SMS INFilterLookup Row DataUpdate Cell Data

Attach replies to the customer's existing row

Search the sender's number in your customer sheet. Known customers get their latest reply written into their row, unknown numbers are added as new rows for someone to identify.

Receive SMS INLookup Row DataRouterUpdate RowAdd New Row

Keep a register of inbound calls

Each inbound call event is logged with the caller, the DIDWW number dialled and the time, which shows which numbers and countries actually bring in calls.

Receive Voice IN Call EventAdd New Row

Give each outbound number its own tab

A Router reads the number used for each outbound call and writes it to that number's tab, so each country team can review its own calling activity.

Receive Voice OUT Call EventRouterAdd New Row

Label each text with an AI step before logging

An AI Agent reads the message and returns a label such as booking, complaint or question, written beside the text, so the team can sort replies in any language by intent.

Receive SMS INAI AgentAdd New Row

Set up: inbound DIDWW SMS in a sheet

At the end, every SMS received on your DIDWW number is written to a row in Google Sheets.

Create the message log
Add a header row with Received at, From, To and Message.
Trigger on Receive SMS IN
Create a workflow with DIDWW and Receive SMS IN, and copy the callback URL the trigger shows.
Point the number at FlowMattic
In DIDWW, set that URL as the SMS destination for your number, then text the number from your phone so FlowMattic captures a message.
Write the row
Connect Google Sheets, add Add New Row, map sender, number and text to the columns, test and switch on.

Import the ready-made template Beginner, about 5 min to set up

DIDWW app icon — Built on the FlowMattic canvas. Test each step with real data, then switch the workflow on.

From DIDWW	To Google Sheets
Source number	From
Destination number	To
Message text	Message
Time received	Received at

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Good to know

Each DIDWW number must send its SMS or call events to the workflow's URL. Numbers left pointing elsewhere will not reach the sheet.
Check the number format in your test data, usually international. Store your contact sheet's numbers the same way, or clean them with Text Formatter, so lookups match.
These workflows record what DIDWW receives. Writing to the sheet does not send an SMS or place a call.

DIDWW

Integration page

Triggers (3)

Receive SMS INTriggers when the SMS is received on the DIDWW number.
Receive Voice IN Call EventTriggers when a voice-in is received in the DIDWW number.
Receive Voice OUT Call EventTriggers when a voice-out is done through DIDWW number.

Google Sheets

Integration page

Triggers (6)

New Spreadsheet RowTrigger when a new row is added to the spreadsheet
New Or Updated Spreadsheet RowTrigger when a row is updated in the spreadsheet
Deleted Spreadsheet RowTrigger when a row is deleted from the spreadsheet
Update Cell DataTrigger when any cell is updated in the spreadsheet
Update Specific Cell DataTrigger when a specific cell is updated in the spreadsheet
Update Specific Column ValueTrigger when a specific column value is updated in the spreadsheet

Actions (19)

Add New RowAdd a new row with mapped data
Update RowUpdate existing row in specific spreadsheet with mapped data
Delete RowDelete row by ID in specific spreadsheet
Clear Row DataClear data or row by ID in specific spreadsheet
Lookup Row DataSearch for data in specific spreadsheet
Get Cell DataGet data for particular cell in specific spreadsheet
Update Cell DataUpdate data for particular cell in specific spreadsheet
Get Row CountGet total number of rows in specific spreadsheet
Get Row DataGet rows data from the sheet based on specified range
Create Spreadsheet ColumnCreate a new column in specific spreadsheet
Create New SheetCreate a new sheet in specific spreadsheet
Import CSV or JSON to Existing SheetImport CSV or JSON data to existing sheet in specific spreadsheet
Copy SheetCopy a sheet to another or within the same spreadsheet
Get RowsRetrieve rows in JSON format for use with Iterator
Export sheet to CSVExport the selected sheet to CSV format and save to WordPress Media Library
Export Sheet to ExcelExport the spreadsheet to Excel (.xlsx) format and save to WordPress Media Library
Export Sheet to PDFExport the spreadsheet to PDF format and save to WordPress Media Library
Export Sheet to OpenDocumentExport the spreadsheet to OpenDocument (.ods) format and save to WordPress Media Library
Export Sheet to TSVExport the selected sheet to TSV format and save to WordPress Media Library

Why run this pair with FlowMattic

DIDWW and Google Sheets connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.

One log for numbers in many countries

Texts and calls from every DIDWW number land in a single spreadsheet, filtered by number or country as you need.

Messages stay on your server

Customer texts go from DIDWW through your own WordPress site to Google, not through another automation account.

High message volume, same cost

Runs are unlimited, so a campaign that brings in thousands of replies costs nothing more to log.

Common questions

Can I log both SMS and calls from DIDWW?

Yes. Receive SMS IN, Receive Voice IN Call Event and Receive Voice OUT Call Event are separate triggers. Build one workflow for each and write them to separate tabs.

How do I handle STOP replies?

Filter inbound messages for your opt-out word, look the sender up in your contact sheet with Lookup Row Data and set an opted-out cell with Update Cell Data.

Can each DIDWW number have its own sheet?

Yes. Route on the destination number inside one workflow, or give each number its own workflow and URL if the teams are separate.

Can I report calls by country?

Yes. Each DIDWW number belongs to a country, so a Lookup Table can turn the number that was called into a country name before Add New Row. A pivot table then counts calls per country.

Did not find your answer? You can browse the help center or ask us directly.

Start automating DIDWW and Google Sheets

Install FlowMattic, connect both accounts and import a template. Every run stays on your own server.

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Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. DIDWW integration 1.0.0, Google Sheets integration 2.2.4.