Connect SupportCandy and AddEvent
Use SupportCandy and AddEvent in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.
12 triggers 13 actions Unlimited runs
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When this happens in SupportCandy12 triggers
Do this in AddEvent13 actions
1. TriggerCreate Ticket2. ActionCreate EventWhen SupportCandy fires Create Ticket, FlowMattic runs Create Event in AddEvent with the data from that event.
You build this in the FlowMattic workflow builder on your own site.
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Triggers (12)
- Create TicketTriggers when a new support ticket is created.
- Change StatusTriggers when the status of a support ticket is changed.
- Change AssigneeTriggers when the assignee of a support ticket is changed.
- Close TicketTriggers when a support ticket is closed.
- Reply To TicketTriggers when a reply is added to a support ticket.
- Submit Private NoteTriggers when an agent submits a private note in a ticket.
- Change Ticket SubjectTriggers when the subject of the support ticket is changed.
- Change Ticket CategoryTriggers when the category of the support ticket is changed.
- Change Ticket FieldsTriggers when any custom field of the support ticket is changed.
- Change Ticket PriorityTriggers when the priority of the support ticket is changed.
- Change Agentonly FieldsTriggers when the Agentonly field of the support ticket is changed.
- Out Of SLATriggers when the SLA (Service Level Agreement) of the support ticket exceeds the given time interval.
Actions (13)
- Create EventCreates a new event.
- Search EventsSearches and lists events.
- Retrieve EventRetrieves a specific event by ID.
- Update EventUpdates an existing event.
- Delete EventPermanently deletes an event.
- Create CalendarCreates a new calendar.
- Search CalendarsSearches and lists calendars.
- Retrieve CalendarRetrieves a specific calendar by ID.
- Update CalendarUpdates an existing calendar.
- Delete CalendarPermanently deletes a calendar.
- Create RSVP AttendeeCreates a new RSVP attendee for an event.
- Retrieve RSVP AttendeeRetrieves a specific RSVP attendee by ID.
- Delete RSVP AttendeePermanently deletes an RSVP attendee.
SupportCandy with other apps
Start automating SupportCandy and AddEvent
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SupportCandy integration 1.0.0, AddEvent integration 1.0.0.