
Connect Userback and WhatsApp Cloud API
Use Userback and WhatsApp Cloud API in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.
10 triggers 5 actions 1 ready-made template Unlimited runs
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When this happens in Userback10 triggers
Do this in WhatsApp Cloud API5 actions
When Userback fires New Feedback Added, FlowMattic runs Send Template Message in WhatsApp Cloud API with the data from that event.
You build this in the FlowMattic workflow builder on your own site.
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Triggers (10)
- New Feedback AddedTriggers when new feedback is added.
- Feedback AssignedTriggers when feedback is assigned to a user.
- Feedback Status ChangedTriggers when the status of feedback is changed.
- Feedback Priority ChangedTriggers when the priority of feedback is changed.
- Feedback VotedTriggers when feedback receives a vote.
- Feedback DeletedTriggers when feedback is deleted.
- New Comment AddedTriggers when a new comment is added to feedback.
- Comment UpdatedTriggers when a comment is updated.
- Comment Status ChangedTriggers when the status of a comment is changed.
- Comment DeletedTriggers when a comment is deleted.
Actions (5)
- Send Template MessageSend template message to user's WhatsApp
- Send Text MessageSend text message to user created or replied session
- Send Image MessageSend image message to user created or replied session
- Send Video MessageSend video message to user created or replied session
- Send Document MessageSend document message to user created or replied session
Start automating Userback and WhatsApp Cloud API
Install FlowMattic, connect both accounts and import a template. Every run stays on your own server.
30-day money-back guarantee Unlimited workflows and runs Self-hosted
Userback integration 1.0, WhatsApp Cloud API integration 1.0.1.











