When new ticket created in Freshdesk, send channel message to Zoho Cliq support team with ticket details
Freshdesk to Zoho Cliq

Connect Zoho Cliq with 918+ other apps in FlowMattic. Pick a trigger, add Zoho Cliq steps, map the fields from earlier steps and run the workflow on your own server with no per-task fees.
17 actions Integration version 1.0.0 Category: Team Chat Unlimited workflows and runs
See what the two do together: triggers, actions and example workflows.
Popular with Zoho Cliq
No integration called “” yet
Ask for it on the feedback portal, where the most-voted apps get built first. Until then, the API and Webhook steps reach any app with an API.
A trigger is the Zoho Cliq event that starts a workflow. An action is what FlowMattic does in Zoho Cliq from a step.
| Event | What it does | Type |
|---|---|---|
| Send Channel Message | Send a message to a channel by its unique name. | Action |
| Send Direct Message | Send a direct (buddy) message to a user. | Action |
| Send Bot Message | Relay a message through an incoming bot. | Action |
| List Channels | List channels the authorised user belongs to. | Action |
| Get Channel | Get a channel by ID. | Action |
| Create Channel | Create a new team, private, or organization channel. | Action |
| Update Channel | Update name, description, or level of an existing channel. | Action |
| Archive Channel | Archive an existing channel. | Action |
| Unarchive Channel | Unarchive a previously archived channel. | Action |
| Join Channel | Join a channel as the connected user. | Action |
| Leave Channel | Leave a channel as the connected user. | Action |
| Add Participants to Channel | Add users (by Cliq user ID) to a channel. | Action |
| Remove Participants from Channel | Remove users (by Cliq user ID) from a channel. | Action |
| List Channel Members | List members of a channel. | Action |
| List Users | List the organization users. | Action |
| Get User | Get a single user by Cliq user ID. | Action |
| Post to Incoming Webhook | POST a message to a user-supplied Cliq incoming webhook URL (no OAuth needed). | Action |
The builder keeps the order you think in: connect the app, choose what starts the workflow, add what should happen.
Add a Zoho Cliq connection under Connects and reuse it in every workflow. Credentials stay in your WordPress database.
Start from a WordPress event, a form, a webhook, a schedule or any of the 918+ integrations, then capture a sample so later steps can map real fields.
Chain Zoho Cliq actions with Router, Filter, Iterator and Delay, test each step against captured data, then switch the workflow on.
Each example pairs Zoho Cliq with an app it is often used with. Build any of them on the canvas, or start from the workflow library.
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763 apps have triggers or actions that work with Zoho Cliq. The ones used together most often come first.
Showing 24 of 763 apps
No app called “” works with Zoho Cliq yet
Ask for it on the feedback portal, where the most-voted apps get built first. The API and Webhook steps reach any app with an API in the meantime.
FlowMattic integration version 1.0.0
oho Cliq is a team messaging and collaboration platform that enables organizations to communicate, share files, collaborate on projects, and manage team workflows
What changed in each version of the integration.
v1.0.0 – 30 May, 2026
– Initial release
Try the Zoho Cliq integration on a live demo site, or install FlowMattic on your own and keep every run on your server.
30-day money-back guarantee Unlimited workflows and runs Self-hosted
No additional usage fees over and above the annual fee ... AND Technical Support is great... they get back to you quite quickly and go above and beyond what is expected...
Crafting bridges between my favorite apps, FlowMattic has truly impressed me with its ability to seamlessly automate workflows. This has noticeably accelerated the efficiency of my business processes, making everything run more smoothly and productively.