Add items to monday.com with new received emails in Email Parser
Each email that reaches your FlowMattic Email Parser address becomes a new item on a monday.com board, so requests that arrive by email are tracked alongside the rest of your team’s work.
Email Parser by FlowMattic
Monday.com2 steps Setup ~5 min Used on 2.0k sites Productivity Free to import
What this workflow does
Plenty of work still arrives by email: order requests from a supplier, bug reports, briefs from a client who won't use your forms. Copying each one onto a monday.com board takes time and things get missed. Here, each parsed email turns into a board item on its own.
The Email Parser by FlowMattic trigger, Email Received, fires when a message lands on the parser's email address. You can send mail there directly or set a forwarding rule in your inbox. FlowMattic hands the email's contents to monday.com, and the Create Item action adds a new item to a board. Map the subject, sender or body into the item, using the fields a test email captures.
Every email that reaches the parser address creates an item, including auto-replies and newsletters if they are forwarded there. Keep the forwarding rule narrow, or add a Filter, so only the messages you want reach the board.
Supplier order confirmations
Forward confirmations from your suppliers to the parser address. Each one becomes an item on the purchasing board, ready to mark as received.
Bug reports sent to a support inbox
A forwarding rule passes emails with Bug in the subject to the parser, and the development team picks them up as items in monday.com.
Client requests outside your forms
Clients who reply by email instead of using your request form still end up on the board when you forward their message.
How this workflow runs
What happens at each step once the workflow is on, and what you need before you import it.
Email Parser by FlowMattic Email ReceivedFires when an email arrives at your Email Parser by FlowMattic address. The parsed email, such as its subject, sender and body, becomes data you can map.
- Monday.com Create Item
Turns the email into a monday.com item on the board you pick. Connect your monday.com account and map parts of the email into the item, for example the subject as the item name.
What you need
- FlowMatticCore
- Monday.com AccountAccount
After importing, map your own data. To keep the template universal, not every step is pre-filled. Open each step in the builder and connect your accounts and fields (channels, lists, sheets, recipients) before you switch the workflow on.
Make it yours
Changes worth making after you import it.
- Set a forwarding rule in Gmail or Outlook that sends only matching emails, for example from one client's domain, to the parser address.
- Add a Filter after the trigger that stops runs when the subject contains words like Out of office, so auto-replies don't become items.
- Send yourself a test email to the parser address right after import, then map the captured subject and sender into the monday.com item.
Questions about this workflow
Where do I find the Email Parser address for this workflow?
FlowMattic shows it in the Email Parser trigger once you import the workflow. Send or forward emails to that address to start a run.
Will every email sent to the parser create a monday.com item?
Yes, as imported. There is no Filter, so each email that arrives creates one item. Add a Filter if you need to leave some out.
Can attachments from the email reach monday.com?
This template doesn't handle files. Check what a test email captures, and map only the text fields you need into the item.
What if two emails arrive about the same request?
Each one creates its own item on the board. The workflow doesn't look for an existing item first, so you merge duplicates in monday.com.
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