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Create Support Ticket in Fluent Support When Order is Refunded in FluentCart

When a FluentCart order is refunded, FlowMattic opens a Fluent Support ticket so your team can follow up with the customer and handle the fallout before it becomes a complaint.

WebhookWebhook Fluent SupportFluent Support
~5 min setup used by 2.9k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Webhook → Fluent Support
2 steps
Webhook
TRIGGER
Webhook · Capture Webhook Response
The workflow starts when data is sent to its unique webhook URL. Point any app, form or service at the URL and its payload flows into every step below.
Fluent Support
ACTION
Fluent Support · Create a New Ticket Using Customer
Fluent Support — creates a new ticket with support for custom fields and file attachments. Data is mapped from earlier steps; connect your Fluent Support account on import.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Ready to automate your WordPress site?

Download this workflow free, or grab FlowMattic and own every automation on your site — no per-task fees, ever.