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When a form submission is received in Gravity Forms, create a new ticket in Desku.io, and email the ticket details using Email Module

A Gravity Forms submission opens a Desku.io support ticket and emails the details back to the requester, turning your contact form into a full help-desk intake channel.

Gravity FormsGravity Forms DDesku EmailEmail
~5 min setup used by 1.7k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Gravity Forms → Desku → Email
3 steps
Gravity Forms
TRIGGER
Gravity Forms · New Form Submission
The workflow starts whenever a "New Form Submission" event happens in Gravity Forms, capturing its data for the steps below.
D
ACTION
Desku · New Ticket
Desku — triggers when new ticket is created. Data is mapped from earlier steps; connect your Desku account on import.
Email
ACTION
Email · Send Email
Email — send an email using built-in WP mail function or custom SMTP. Data is mapped from earlier steps; connect your Email account on import.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Ready to automate your WordPress site?

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