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CRM & Contacts

When a new contact is added to FluentCRM, conditionally send WhatsApp message to users using routers and WhatsApp Cloud API

New FluentCRM contacts are routed by their attributes, then sent the right WhatsApp Cloud API message, so each segment gets a personalized welcome instantly.

FluentCRMFluentCRM RouterRouter WhatsApp Cloud APIWhatsApp Cloud API
~5 min setup used by 1.8k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

FluentCRM → Router → WhatsApp Cloud API
3 steps
FluentCRM
TRIGGER
FluentCRM · New Contact Created
The workflow starts automatically when a new contact is created in FluentCRM in FluentCRM. FlowMattic captures that data for the steps below.
Router
LOGIC
Router · Conditionally run...
The Router splits the workflow into conditional paths.
WhatsApp Cloud API
ACTION
WhatsApp Cloud API · Send Template Message
WhatsApp Cloud API runs its "Send Template Message" action using data mapped from earlier steps. Connect your WhatsApp Cloud API account on import and it's live.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Ready to automate your WordPress site?

Download this workflow free, or grab FlowMattic and own every automation on your site — no per-task fees, ever.