Support

When a new ticket is created in Fluent Support, add task in My Hours

Each new Fluent Support ticket becomes a task in My Hours, so support work is tracked and time-logged from the moment a customer reaches out.

Fluent Support

My Hours

~5 min setup used by 1.0k sites

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How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Fluent Support → My Hours

2 steps

TRIGGER

Fluent Support · Ticket Created

The workflow starts automatically when a new ticket is created by either customer or agent in Fluent Support. FlowMattic captures that data for the steps below.

ACTION

My Hours · Add Task

My Hours — adds a new task to a project. Data is mapped from earlier steps; connect your My Hours account on import.

Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

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When a new ticket is created in Fluent Support, add task in My Hours

Every step, explained

Built to own, not to rent

No-code setup

Runs on your server

Fully customizable

Related workflows

Ready to automate your WordPress site?