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When form submission is received in Gravity Forms, Create a new customer in Fluent Support

A Gravity Forms submission instantly becomes a customer record in Fluent Support, so new enquiries land in your helpdesk ready for follow-up.

Gravity FormsGravity Forms Fluent SupportFluent Support
~5 min setup used by 1.4k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Gravity Forms → Fluent Support
2 steps
Gravity Forms
TRIGGER
Gravity Forms · New Form Submission
The workflow starts whenever a "New Form Submission" event happens in Gravity Forms, capturing its data for the steps below.
Fluent Support
ACTION
Fluent Support · Create OR Get Customer Info
Fluent Support — creates a new customer if not exist, or return the existing customer info. Data is mapped from earlier steps; connect your Fluent Support account on import.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Ready to automate your WordPress site?

Download this workflow free, or grab FlowMattic and own every automation on your site — no per-task fees, ever.