Connect IdentityCheck and Google Sheets

IdentityCheck verifies customer identities and returns completed responses and KYC decisions. Compliance teams often need a simple case log that auditors and managers can read. FlowMattic writes each IdentityCheck response and decision into Google Sheets from your own WordPress site, and can route failed or referred checks to a review queue.

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8 triggers 19 actions 5 example workflows 2 ready-made templates Unlimited runs

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When this happens in IdentityCheck2 triggers

Do this in Google Sheets19 actions

1. TriggerVerification Decision

2. ActionAdd New Row

When IdentityCheck fires Verification Decision, FlowMattic runs Add New Row in Google Sheets with the data from that event.

You build this in the FlowMattic workflow builder on your own site. See the setup steps

IdentityCheck and Google Sheets workflows you can build

Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.

Ready-made template

Record every verification decision in an audit log

Each KYC result adds a row with the reference, decision and date, giving compliance a dated record of who was approved or declined.

Verification DecisionAdd New Row

View the template

Open a case row when a verification form is completed

Response Complete adds a row as soon as the customer finishes the form, so the case log shows checks waiting for a decision as well as finished ones.

Response CompleteAdd New Row

Write the decision into the open case

Verification Decision looks up the case by reference and fills in the result and decision date, so each customer has one row from start to finish.

Verification DecisionLookup Row DataUpdate Row

Queue failed checks and alert compliance

A Filter passes decisions that are not approved. They go onto a Review tab and Email (SMTP) tells the compliance officer, who decides on next steps.

Verification DecisionFilterAdd New RowEmail (SMTP)

Hold referred decisions for a manual sign-off

For borderline results, Human in the Loop pauses the workflow until a reviewer approves or rejects, and the outcome is written to the sheet with the case.

Verification DecisionFilterHuman in the LoopAdd New Row

Set up: a decision audit log

At the end, each verification decision from IdentityCheck is written as a row in your audit log.

Plan the columns
Create headers such as Reference, Customer, Decision, Decided at and Reviewer. Leave out document images and numbers.
Connect IdentityCheck and Google
Under Connects, add your IdentityCheck account and a Google account that can edit the log.
Start from Verification Decision
Create a workflow on the IdentityCheck Verification Decision trigger and run a test verification so the fields are captured.
Map and enable
Add Google Sheets Add New Row, map only the fields the log needs, test it and switch the workflow on.

Import the ready-made template Beginner, about 5 min to set up

From IdentityCheck	To Google Sheets
Verification reference	Reference
Customer name	Customer
Decision	Decision
Decision time	Decided at

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Good to know

Map the decision and a reference, not document numbers or images. A shared sheet is not the place for identity documents.
Response Complete and Verification Decision are separate events. Use the same reference on both so the decision finds its case row.
Field names depend on your IdentityCheck setup, so the mapping is an example. Check a captured test decision first.

IdentityCheck

Integration page

Triggers (2)

Response CompleteTriggers when a post verification form is completed.
Verification DecisionTriggers when KYC process sends results.

Google Sheets

Integration page

Triggers (6)

New Spreadsheet RowTrigger when a new row is added to the spreadsheet
New Or Updated Spreadsheet RowTrigger when a row is updated in the spreadsheet
Deleted Spreadsheet RowTrigger when a row is deleted from the spreadsheet
Update Cell DataTrigger when any cell is updated in the spreadsheet
Update Specific Cell DataTrigger when a specific cell is updated in the spreadsheet
Update Specific Column ValueTrigger when a specific column value is updated in the spreadsheet

Actions (19)

Add New RowAdd a new row with mapped data
Update RowUpdate existing row in specific spreadsheet with mapped data
Delete RowDelete row by ID in specific spreadsheet
Clear Row DataClear data or row by ID in specific spreadsheet
Lookup Row DataSearch for data in specific spreadsheet
Get Cell DataGet data for particular cell in specific spreadsheet
Update Cell DataUpdate data for particular cell in specific spreadsheet
Get Row CountGet total number of rows in specific spreadsheet
Get Row DataGet rows data from the sheet based on specified range
Create Spreadsheet ColumnCreate a new column in specific spreadsheet
Create New SheetCreate a new sheet in specific spreadsheet
Import CSV or JSON to Existing SheetImport CSV or JSON data to existing sheet in specific spreadsheet
Copy SheetCopy a sheet to another or within the same spreadsheet
Get RowsRetrieve rows in JSON format for use with Iterator
Export sheet to CSVExport the selected sheet to CSV format and save to WordPress Media Library
Export Sheet to ExcelExport the spreadsheet to Excel (.xlsx) format and save to WordPress Media Library
Export Sheet to PDFExport the spreadsheet to PDF format and save to WordPress Media Library
Export Sheet to OpenDocumentExport the spreadsheet to OpenDocument (.ods) format and save to WordPress Media Library
Export Sheet to TSVExport the selected sheet to TSV format and save to WordPress Media Library

Why run this pair with FlowMattic

IdentityCheck and Google Sheets connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.

An audit trail that is easy to read

Managers and auditors can see who was checked, when and with what result, in a sheet with no special access.

Verification data through your server

Results pass through your own WordPress site into your sheet, so no outside automation account sees them.

Every check logged, same price

Runs are unlimited, so recording each decision during a busy onboarding month costs nothing extra on FlowMattic.

Common questions

Can I log IdentityCheck KYC results in Google Sheets?

Yes. A workflow on Verification Decision adds each result as a row with the reference, decision and date. Keep the columns to what your audit needs.

How do I see checks that are still waiting for a decision?

Add a row on Response Complete, then fill in the decision on that row when Verification Decision arrives. Rows without a decision are still open.

Can a person review borderline results before they are recorded?

Yes. Add Human in the Loop after a Filter for referred decisions. The workflow waits for the reviewer, then writes the outcome to the sheet.

Is it safe to keep verification data in a spreadsheet?

Store as little as you need: a reference, the decision and the date. Restrict sharing to the compliance team and keep documents in IdentityCheck.

Did not find your answer? You can browse the help center or ask us directly.

Start automating IdentityCheck and Google Sheets

Install FlowMattic, connect both accounts and import a template. Every run stays on your own server.

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Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. IdentityCheck integration 1.0.0, Google Sheets integration 2.2.4.