Ready-made templateLog every Sendcloud parcel status change
Each change adds a row with tracking number, carrier and status, giving support a full delivery history for each parcel.
Webhook Parcel Status Changed ObjectAdd New Row
View the template

Sendcloud prints your labels and tracks parcels across carriers. FlowMattic writes parcel status changes, refund requests and integration changes to Google Sheets, so your support team can answer delivery questions from one tracker, finance sees refund requests in a list, and you notice when a shop connection changes.
9 triggers 19 actions 6 example workflows 2 ready-made templates Unlimited runs
When this happens in Sendcloud3 triggers
Do this in Google Sheets19 actions
When Sendcloud fires Webhook Parcel Status Changed Object, FlowMattic runs Add New Row in Google Sheets with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
Ready-made templateEach change adds a row with tracking number, carrier and status, giving support a full delivery history for each parcel.
Webhook Parcel Status Changed ObjectAdd New Row
View the template

The workflow finds the parcel by tracking number and overwrites its status, so the tracker shows where each parcel is now.
Webhook Parcel Status Changed ObjectLookup Row DataUpdate Row

Lookup Table maps Sendcloud's status names to words your team uses, such as In transit or Delivered, before the row is updated.
Webhook Parcel Status Changed ObjectLookup TableLookup Row DataUpdate Row

Each refund request becomes a row with parcel, carrier and reason, so finance can follow up with the carrier from one list.
Webhook Refund Requested ObjectAdd New Row

When an API integration is connected, updated or deleted, a row records what changed and when, which helps when orders suddenly stop syncing.
Webhook Integration ObjectAdd New Row

A Filter passes only delivered updates, so you have a dated list of completed deliveries for monthly carrier reviews.
Webhook Parcel Status Changed ObjectFilterAdd New Row
When you finish, each parcel status change in Sendcloud adds a row to your log.
Create headers such as Tracking number, Order number, Carrier, Status and Updated at.
In Connects, add a Google account that can edit the log.
Create a workflow with Webhook Parcel Status Changed Object and complete the setup the trigger step describes.
Create a label in Sendcloud so FlowMattic captures a status change.
Add Google Sheets Add New Row, map the parcel fields, test the step and turn the workflow on.
1. Trigger in Sendcloud
Webhook Parcel Status Changed Object
2. Action in Google Sheets
Add New Row
Fields mapped from the earlier steps (a typical setup)
| From Sendcloud | To Google Sheets |
|---|---|
| Tracking number | Tracking number |
| Order number | Order number |
| Carrier | Carrier |
| Status | Status |
| Timestamp | Updated at |
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Sendcloud and Google Sheets connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
Parcel and customer details pass through your own WordPress site to the sheet, not another automation company.
Runs are unlimited, so thousands of status changes in December need no bigger plan.
Support staff look up a tracking number in the sheet instead of sharing a Sendcloud account.
Create a workflow with the Sendcloud Webhook Parcel Status Changed Object trigger, then add Google Sheets Add New Row and map tracking number, carrier and status. Test with a real label and switch it on.
Yes. Find the parcel by tracking number with Lookup Row Data and overwrite its status with Update Row, instead of adding a row for each change.
Yes. Webhook Refund Requested Object starts its own workflow. Write each request to a refunds tab with the parcel, carrier and reason.
If a shop connection is deleted or changed, orders can stop arriving in Sendcloud. A dated row for each change shows when it happened.
Did not find your answer? You can browse the help center or ask us directly.
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Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Sendcloud integration 1.0.0, Google Sheets integration 2.2.4.