Visitors who fill in a Contact Form 7 enquiry often read WhatsApp faster than email. FlowMattic sends them an approved WhatsApp template message from your business number when the form is submitted, and can alert the right person on your team too. It runs inside the same WordPress site as the form, so local businesses and agencies can answer leads where they actually look.
1 trigger 5 actions 6 example workflows 5 ready-made templates Unlimited runs
When this happens in Contact Form 71 trigger
Do this in WhatsApp Cloud API5 actions
1. TriggerNew Form Submission2. ActionSend Template MessageWhen Contact Form 7 fires New Form Submission, FlowMattic runs Send Template Message in WhatsApp Cloud API with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
Ready-made templateThe visitor gets a short, approved message with their name and what happens next, which reassures them their request arrived and opens a chat thread with you.
New Form SubmissionSend Template Message
View the template A Router reads the department chosen on the form and sends a template alert to sales, bookings or support, each on their own WhatsApp number.
New Form SubmissionRouterSend Template Message
Visitors type numbers with spaces, dashes or a leading zero. Text Formatter adds the country code and strips extra characters, and a Filter skips entries without a usable number.
New Form SubmissionText FormatterFilterSend Template Message
Quote forms get a confirmation now and, after a Delay, a second template that asks whether they have questions, so a service business follows up every quote without a reminder in someone's diary.
New Form SubmissionSend Template MessageDelaySend Template Message
For brochure or price list requests, a document message carries the file. Send it after the template message, and only to people who already chat with you, since free-form messages need an open conversation.
New Form SubmissionRouterSend Document Message
An AI Agent reads the message field and writes a two-line answer for the template's variable, so the first WhatsApp reply addresses what the visitor actually asked.
New Form SubmissionAI AgentSend Template Message
When you finish, every Contact Form 7 submission with a phone number gets a WhatsApp template message from your business number.
In your WhatsApp Business account, create a message template such as enquiry received with a variable for the name, and wait for it to be approved.
Add the WhatsApp Cloud API connection under Connects with your business phone number's details from Meta.
Make sure the Contact Form 7 form has a phone field, and ask for the country code in the label or placeholder.
Create a workflow with the Contact Form 7 trigger, pick the form and submit it once to capture data. No connection is needed for the form.
Add Send Template Message, choose the template, map the phone number and name, test it on your own phone and switch the workflow on.
1. Trigger in Contact Form 7
New Form Submission
2. Action in WhatsApp Cloud API
Send Template Message
Fields mapped from the earlier steps (a typical setup)
| From Contact Form 7 | To WhatsApp Cloud API |
|---|---|
| your-phone | Recipient phone number |
| your-name | Template variable 1 |
| your-subject | Template variable 2 |
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Contact Form 7 and WhatsApp Cloud API connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
A WhatsApp confirmation is more likely to be seen than an autoresponder email that lands in spam.
Contact Form 7 and FlowMattic both run in WordPress, so the submission goes to WhatsApp straight from your own server.
FlowMattic has unlimited runs on every plan. Your only per-message cost is whatever Meta charges for WhatsApp.
Yes, through FlowMattic. A New Form Submission trigger on your form runs WhatsApp Cloud API Send Template Message to the phone number in the form, with the visitor's name or request in the template's variables.
The text, image, video and document actions are described as sending to a user who created or replied to a session. A visitor who just filled in a form has not messaged you yet, so an approved template is the reliable first message.
Yes. Send the template to your own or your team's number. A Router can pick the number by the department or location chosen on the form.
No app is needed on the WordPress side. You need a WhatsApp Business account set up for the Cloud API in Meta, which you connect once under Connects.
Each workflow listens to the form you select. For several forms, build a workflow per form; they can share the same template and connection.
Did not find your answer? You can browse the help center or ask us directly.
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30-day money-back guarantee Unlimited workflows and runs Self-hosted
Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Contact Form 7 integration 1.0, WhatsApp Cloud API integration 1.0.1.