Connect Freshdesk and KonnectzIT

Use Freshdesk and KonnectzIT in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

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6 triggers 1 action 1 ready-made template Unlimited runs

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When this happens in Freshdesk5 triggers

Do this in KonnectzIT1 action

1. TriggerNew Ticket

2. ActionSubmit Data

When Freshdesk fires New Ticket, FlowMattic runs Submit Data in KonnectzIT with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Freshdesk

Integration page

Triggers (5)

New TicketTriggers when new ticket is created
New ContactTriggers when new contact is created
New Ticket NoteTriggers when a new note is added to the ticket
Update TicketTriggers when ticket is updated
Update ContactTriggers when contact details are updated

KonnectzIT

Integration page

Triggers (1)

Receive DataTrigger workflow when data received from KonnectzIT Webhook

Actions (1)

Submit DataSubmit data to KonnectzIT webhook

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Freshdesk integration 1.0, KonnectzIT integration 1.0.