Connect Freshdesk and Brevo (Sendinblue)

Use Freshdesk and Brevo (Sendinblue) in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

Try FlowMattic free See triggers and actions

15 triggers 3 actions 1 ready-made template Unlimited runs

Try a pairing

When this happens in Freshdesk5 triggers

Do this in Brevo (Sendinblue)3 actions

1. TriggerNew Ticket

2. ActionCreate a New Contact

When Freshdesk fires New Ticket, FlowMattic runs Create a New Contact in Brevo (Sendinblue) with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Freshdesk

Integration page

Triggers (5)

New TicketTriggers when new ticket is created
New ContactTriggers when new contact is created
New Ticket NoteTriggers when a new note is added to the ticket
Update TicketTriggers when ticket is updated
Update ContactTriggers when contact details are updated

Brevo (Sendinblue)

Integration page

Triggers (10)

Message Marked as SpamTriggers when Message Marked as Spam
Message OpenedTriggers when Message Opened
Message ClickedTriggers when Message Clicked
Message Hard BouncedTriggers when Message Hard Bounced
Message UnsubscribedTriggers when Message Unsubscribed
Message Soft BouncedTriggers when Message Soft Bounced
Message DeliveredTriggers when Message Delivered
Contact Added to ListTriggers when contact added to a list
Contact UpdatedTriggers when contact is updated
Contact DeletedTriggers when contact is deleted

Actions (3)

Create a New ContactCreate a new contact in Sendinblue
Update a ContactUpdate existing contact
Delete a ContactDelete an existing contact

Start automating Freshdesk and Brevo (Sendinblue)

Install FlowMattic, connect both accounts and import a template. Every run stays on your own server.

Try FlowMattic free See pricing

30-day money-back guarantee Unlimited workflows and runs Self-hosted

Freshdesk integration 1.0, Brevo (Sendinblue) integration 2.0.1.