Sales reps and field teams often answer Telegram faster than they open a CRM. FlowMattic connects a Telegram bot to HubSpot CRM from your WordPress site, so new leads are announced in a group, reps look up a contact or move a deal with a short command, and customers who message the bot become records.
1 trigger 36 actions 5 example workflows 1 ready-made template Unlimited runs
When this happens in Telegram1 trigger
Do this in HubSpot CRM25 actions
1. TriggerSet Webhook / Watch Updates2. ActionCreate ContactWhen Telegram fires Set Webhook / Watch Updates, FlowMattic runs Create Contact in HubSpot CRM with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
A Webhook from your landing page or lead source creates the HubSpot contact and a deal, then posts the name and interest to the sales group so someone claims it quickly.
WebhookCreate ContactCreate DealSend a Text Message
A rep in the field types an email to the bot. A Filter allows only your team's chat IDs, Get Contact finds the person, and the bot replies with phone, company and owner.
Set Webhook / Watch UpdatesFilterGet ContactSend a Text Message
Reps send a short command such as won followed by the deal ID. A Text Formatter splits the message, a Router picks the stage, Update Deal saves it and the bot confirms.
Set Webhook / Watch UpdatesText FormatterRouterUpdate DealSend a Text Message
Prospects who tap share contact in a chat with your bot are added to HubSpot with their name and phone, and the bot thanks them and says when to expect a call.
Set Webhook / Watch UpdatesCreate ContactSend a Text Message
Customers who report a problem to your support bot get a HubSpot ticket with the message as its description, and the bot replies with the ticket number for reference.
Set Webhook / Watch UpdatesCreate TicketSend a Text Message
When this is set up, each lead sent to your webhook becomes a HubSpot contact and deal, and your sales group hears about it on Telegram.
Add your HubSpot account and your Telegram bot token under Connects in FlowMattic, then add the bot to your sales group.
Start a workflow with the Webhook trigger, copy its URL into your lead source and send one test lead.
Add HubSpot CRM Create Contact with the lead's details, then Create Deal with a name built from the contact and interest.
Add Telegram Send a Text Message with the group's chat ID and a short message naming the lead and deal.
Test each step with the captured lead, check HubSpot and the group, then switch the workflow on.
2. Action in HubSpot CRM
Create Contact
3. Action in HubSpot CRM
Create Deal
4. Action in Telegram
Send a Text Message
Fields mapped from the earlier steps (a typical setup)
| From Telegram | To Telegram |
|---|---|
| Contact email | |
| first_name | Contact first name |
| phone | Contact phone |
| interest | Deal name |
| first_name and interest | Telegram message text |
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
HubSpot CRM and Telegram connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
Reps check a contact or update a deal from a chat they already have open, and HubSpot stays current without a laptop.
Runs are unlimited, so a team that sends the bot dozens of lookups a day pays the same as one that sends none.
Workflows run on your WordPress site, so contact details pass between HubSpot and Telegram through your own server.
Not directly, because these workflows start from the bot, a Schedule or a Webhook. Alerts come from the workflow that changes HubSpot, such as a Webhook lead or a bot command, which then sends the Telegram message.
Yes. Send a Text Message takes a chat ID, which can be a group the bot belongs to or a person who has started a chat with the bot.
Yes. A command such as list followed by an email can run Get Contact and then Add Contact To List, with the bot confirming in the chat.
Put a Filter straight after the trigger that continues only when the sender's user ID is one of your team's. Everyone else is ignored.
Did not find your answer? You can browse the help center or ask us directly.
HubSpot CRM and Google Sheets7 shared templates
HubSpot CRM and Facebook Lead Ads5 shared templates
HubSpot CRM and Fluent Forms5 shared templates
HubSpot CRM and Gravity Forms4 shared templates
HubSpot CRM and Typeform2 shared templates
HubSpot CRM and WooCommerce2 shared templates
HubSpot CRM and Airtable2 shared templates
HubSpot CRM and Jotform2 shared templatesTelegram and Google Sheets10 shared templates
Telegram and Discord7 shared templates
Telegram and Slack6 shared templates
Telegram and AI Agents6 shared templates
Telegram and WooCommerce5 shared templates
Telegram and Airtable5 shared templates
Telegram and WordPress4 shared templates
Telegram and Fluent Support4 shared templatesInstall FlowMattic, connect both accounts and import a template. Every run stays on your own server.
30-day money-back guarantee Unlimited workflows and runs Self-hosted
Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. HubSpot CRM integration 1.3.0, Telegram integration 2.0.