Survey answers are most useful while they are fresh. FlowMattic posts each Alchemer response to Slack, sends unhappy customers to the people who can call them, summarises long open-text answers and keeps employee surveys in a private channel. For research, CX and HR teams who run surveys in Alchemer.
1 trigger 14 actions 5 example workflows 2 ready-made templates Unlimited runs
When this happens in Alchemer1 trigger
Do this in Slack14 actions
1. TriggerNew Survey Response2. ActionSend Channel MessageWhen Alchemer fires New Survey Response, FlowMattic runs Send Channel Message in Slack with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
Ready-made templateThe survey name and the key answers appear in the research channel, so the team reads responses as they come in during a fieldwork window.
New Survey ResponseSend Channel Message
View the template A Filter keeps responses with a score under your threshold and posts them to a private CS channel, so someone can contact the customer the same day.
New Survey ResponseFilterSend Private Channel Message
An AI Agent reads the comment boxes and writes a one-line summary with a sentiment, so a channel full of feedback can be scanned at a glance.
New Survey ResponseAI AgentSend Channel Message
A Router sends staff surveys to a private HR channel and customer surveys to the open feedback channel, so confidential answers stay with HR.
New Survey ResponseRouterSend Private Channel Message
Pass the account manager's email in a hidden survey field. Find User by Email locates them in Slack and the DM shows their customer's answers.
New Survey ResponseFind User by EmailSend Direct Message
At the end, every completed Alchemer response posts its key answers to your Slack channel.
Under Connects in FlowMattic, add your Slack workspace.
Create a workflow with Alchemer and New Survey Response, and follow the trigger's instructions to send the survey's responses to the workflow.
Complete the survey with test answers so FlowMattic captures each question's field.
Add Slack Send Channel Message, choose the channel, place the answers you want in the text, test it and switch the workflow on.
1. Trigger in Alchemer
New Survey Response
2. Action in Slack
Send Channel Message
Fields mapped from the earlier steps (a typical setup)
| From Alchemer | To Slack |
|---|---|
| Survey title | Message: survey |
| Score question | Message: score |
| Comment question | Message: comment |
| Respondent email | Message: who |
| Response ID | Message: reference |
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Alchemer and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
Detractors go to customer success, staff answers stay with HR and the rest go to the research channel.
AI summaries turn long comments into lines the team can scan, while the full answer is a click away in Alchemer.
FlowMattic runs on your WordPress site with unlimited runs, so a survey with thousands of responses costs nothing extra to post.
Create a FlowMattic workflow with the Alchemer New Survey Response trigger, follow its instructions so the survey sends responses to the workflow, then add Slack Send Channel Message and map the answers into the text.
Yes. Add a Filter after the trigger that continues only when the score question is below your threshold, such as 7 on a 0 to 10 scale.
Yes. A Router reads the survey title or ID and gives each survey its own Slack step and channel.
Yes. Add an API request step before the Slack message to create a ticket in your helpdesk, then include the ticket link in the post.
The trigger fires when a survey is submitted. Test with your own survey to see when responses arrive and add a Filter on the status if you get any you do not want.
Did not find your answer? You can browse the help center or ask us directly.
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30-day money-back guarantee Unlimited workflows and runs Self-hosted
Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Alchemer integration 1.0.0, Slack integration 1.0.
