Ready-made templateLog every new Consolto lead in a sheet
Each visitor who leaves details in the widget becomes a row with name, email, phone and message, so no enquiry stays only in the chat history.
New LeadAdd New Row
View the template

Consolto collects leads when visitors start a chat or ask for a video call on your website. FlowMattic adds each of those leads to Google Sheets, so consultants, clinics and small agencies keep one shared list of everyone who reached out, with their contact details and message, ready for follow-up by whoever is free.
7 triggers 19 actions 5 example workflows 2 ready-made templates Unlimited runs
When this happens in Consolto1 trigger
Do this in Google Sheets19 actions
When Consolto fires New Lead, FlowMattic runs Add New Row in Google Sheets with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
Ready-made templateEach visitor who leaves details in the widget becomes a row with name, email, phone and message, so no enquiry stays only in the chat history.
New LeadAdd New Row
View the template

People often come back to the widget. Search the email first, then a Router adds the latest message to the visitor's existing row or creates a row for someone new.
New LeadLookup Row DataRouterUpdate RowAdd New Row

An AI Agent reads the visitor's message and returns a topic and urgency, written into their own columns, so the sheet can be sorted by what people actually asked about.
New LeadAI AgentAdd New Row

Log the lead, wait with a Delay, then email the visitor a short note and a booking link, so an after-hours enquiry gets a reply when the office opens.
New LeadAdd New RowDelayEmail (SMTP)

Chat forms collect whatever visitors type. Trim spaces and fix the capitalisation of names with a Text Formatter, so the list is ready for a call sheet.
New LeadText FormatterAdd New Row
At the end, each lead collected by your Consolto widget adds a row to your leads sheet.
Add a header row with Date, Name, Email, Phone and Message.
Create a workflow with Consolto and New Lead, and set up the connection the trigger asks for in your Consolto account.
Open your site, start a chat in the widget and leave your details so FlowMattic captures a lead.
Connect Google Sheets, add Add New Row, map the lead fields to the columns, test and switch the workflow on.
1. Trigger in Consolto
New Lead
2. Action in Google Sheets
Add New Row
Fields mapped from the earlier steps (a typical setup)
| From Consolto | To Google Sheets |
|---|---|
| Name | Name |
| Phone | Phone |
| Message | Message |
| Created at | Date |
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Consolto and Google Sheets connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
Chat and video leads land in a sheet the whole team can see, so follow-up does not depend on who was online when the visitor wrote.
Names, emails and messages pass through your own WordPress site to Google, not through another automation account.
Runs are unlimited, so a busy month of chat leads costs no more in FlowMattic than a quiet one.
Every lead Consolto collects from your widget starts the New Lead workflow. Use a Filter after the trigger if you only want leads that include a phone number or a particular page.
Yes. Add Lookup Row Data on the email column and a Router. Update Row handles visitors already in the sheet, Add New Row handles new ones.
Yes. After Add New Row, add Email (SMTP) to send a reply from your own mail server, with a Delay first if you want it to arrive later.
Yes. Give the AI Agent the visitor's message and ask for a topic and urgency in a fixed format, then map its answer to columns in Add New Row.
Did not find your answer? You can browse the help center or ask us directly.
Install FlowMattic, connect both accounts and import a template. Every run stays on your own server.
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Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Consolto integration 1.0.0, Google Sheets integration 2.2.4.