Consolto puts live chat and video consultations on your website and turns visitors into leads. FlowMattic posts every new Consolto lead to Slack, sends it to the rep who handles that kind of enquiry and reminds them to follow up. It suits clinics, consultants and service businesses whose staff are in Slack more than in the Consolto dashboard.
1 trigger 14 actions 5 example workflows 2 ready-made templates Unlimited runs
When this happens in Consolto1 trigger
Do this in Slack14 actions
1. TriggerNew Lead2. ActionSend Channel MessageWhen Consolto fires New Lead, FlowMattic runs Send Channel Message in Slack with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
Ready-made templateName, contact details and the visitor's message reach the sales channel together, so the first free person can call back while the visitor still remembers the conversation.
New LeadSend Channel Message
View the template A Lookup Table turns the service or expert the visitor chose into a rep's email. Slack finds that person and sends the lead as a direct message.
New LeadLookup TableFind User by EmailSend Direct Message
An AI Agent reads the visitor's message and labels it as a sales question, a booking or a support issue. A Router posts each label to the channel that handles it.
New LeadAI AgentRouterSend Channel Message
Date/Time Formatter reads the lead's time and a Branch checks your opening hours. Daytime leads go to the sales channel; evening leads go to a private channel the morning shift works through first.
New LeadDate/Time FormatterBranchSend Private Channel Message
Staff testing the widget and visitors who leave no contact details create noise. A Filter stops leads without an email or phone, so every message in the channel is worth a reply.
New LeadFilterSend Channel Message
Once this is done, each lead Consolto captures on your site is posted to the sales channel with the visitor's contact details.
Add Slack under Connects with an account that can post in the sales channel.
Create a workflow with the Consolto New Lead trigger and follow the trigger's instructions to link your Consolto widget.
Open your site, start a Consolto conversation as a visitor and leave your details, so the lead fields are captured.
Add Send Channel Message, choose the channel and map the visitor's name, email, phone and message. Test it and switch the workflow on.
1. Trigger in Consolto
New Lead
2. Action in Slack
Send Channel Message
Fields mapped from the earlier steps (a typical setup)
| From Consolto | To Slack |
|---|---|
| Visitor name | Message: lead |
| Message: email | |
| Phone | Message: phone |
| Message | Message: what they asked |
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Consolto and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
Consultants and front-desk staff see each new enquiry in Slack, on desktop or phone, without keeping Consolto open between sessions.
Routing by service, intent or time of day sends each lead to the person or shift who will answer it, rather than to everyone.
Contact details pass through your own WordPress site, and runs are unlimited, so a busy month of enquiries does not change your plan.
Start a FlowMattic workflow with the Consolto New Lead trigger, add Slack's Send Channel Message and pick your sales channel. Leave a test lead on your site, map the visitor's details into the message, test it and switch it on.
Yes. Use Find User by Email with the rep's address, then Send Direct Message. A Lookup Table can pick the rep from the service or expert the visitor chose.
Yes. Add the CRM's step before or after the Slack message. FlowMattic connects to many CRMs, including WordPress ones such as FluentCRM, and each step uses the same captured lead fields.
Each new lead from Consolto starts the workflow once, so a visitor who leaves details twice is posted twice. Mention the email in the message so the team can spot a returning contact.
Did not find your answer? You can browse the help center or ask us directly.
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30-day money-back guarantee Unlimited workflows and runs Self-hosted
Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Consolto integration 1.0.0, Slack integration 1.0.
