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Connect ElevenLabs and Fluent Support

Use ElevenLabs and Fluent Support in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

8 triggers 48 actions 1 ready-made template Unlimited runs

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When this happens in ElevenLabs2 triggers

Do this in Fluent Support16 actions

1. TriggerVoice Removal Notice
2. ActionCreate a New Ticket Using Agent

When ElevenLabs fires Voice Removal Notice, FlowMattic runs Create a New Ticket Using Agent in Fluent Support with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

ElevenLabs app icon

ElevenLabs

Integration page

Triggers (2)

  • Voice Removal NoticeTriggers when a voice in use is scheduled for removal
  • Transcription CompletedTriggers when a speech-to-text transcription finishes and the request includes the webhook parameter

Actions (32)

  • Text to SpeechConvert text to speech using ElevenLabs voices
  • Speech to TextConvert speech to text using ElevenLabs voices
  • Get TranscriptRetrieve a transcript by ID
  • Delete TranscriptDelete a transcript by ID
  • Text to DialogueConvert text to dialogue with multiple voices
  • Design a VoiceDesign a voice via a prompt
  • Text to VoiceConvert text to voice with specified settings
  • Get VoiceGet details of a specific voice
  • List VoicesGet a list of all available voices
  • Delete VoiceDelete a custom voice
  • Get Generated ItemsRetrieve generated audio items
  • List ModelsGet a list of all available models
  • Get UserGet user information and subscription details
  • Create AgentCreate a new conversational agent
  • Get AgentGet details of a specific agent
  • List AgentsGet a list of all agents
  • Get Conversation DetailsGet details of a specific conversation
  • List ConversationsGet a list of all conversations
  • Delete ConversationDelete a conversation
  • Create Webhook ToolCreate a new webhook tool for agents
  • Create Client ToolCreate a new client tool for agents
  • Get ToolGet details of a specific tool
  • List ToolsGet a list of all tools
  • Delete ToolDelete a tool
  • Update AgentUpdate an existing agent configuration
  • Duplicate AgentCreate a new agent by duplicating an existing one
  • Delete AgentDelete an existing agent
  • Create Knowledge Base DocumentCreate a knowledge base document from URL
  • Get Knowledge Base DocumentGet details of a specific knowledge base document
  • Delete Knowledge Base DocumentDelete a document from the knowledge base
  • Outbound Call via TwilioMake an outbound call via Twilio
  • Get Dependent AgentsGet agents that depend on a knowledge base document
Fluent Support app icon

Fluent Support

Integration page

Triggers (6)

  • Ticket CreatedTriggers when a new ticket is created by either customer or agent
  • Agent Replies to a TicketTriggers when an agent adds a reply to the ticket
  • Customer Replies to a TicketTriggers when a customer adds a reply to the ticket
  • Agent Closes a TicketTriggers when an agent closes the ticket
  • Customer Closes a TicketTriggers when a customer closes the ticket
  • Ticket DeletedTriggers when a ticket is deleted

Actions (16)

  • Create a New Ticket Using AgentCreates a new ticket. Using this endpoint you will be able to create a new Customer as well as a WP user
  • Create a New Ticket Using CustomerCreates a new ticket
  • Reply to TicketReply to a ticket as a agent
  • Update Any ReplyUpdate any reply
  • Add Tag to Ticket (Pro)Add a tag to a ticket
  • Remove a Tag From Ticket (Pro)Remove a tag from a ticket
  • Get All TicketsGet all tickets
  • Get Specific TicketGet specific ticket by ticket id
  • Delete Ticket(s)Delete a ticket(s) by ticket id(s)
  • Delete ReplyDelete a reply by response id
  • Create OR Get Customer InfoCreates a new customer if not exist, or return the existing customer info
  • Update CustomerUpdate an existing customer
  • Get Customer By IDGet a specific customer by customer id
  • Get All CustomersGet all customers
  • Delete CustomerDelete a customer by customer id
  • Cleanup Ticket EmbedsClean up embedded attachment files in ticket content from your WordPress media directory

Start automating ElevenLabs and Fluent Support

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ElevenLabs integration 1.1.0, Fluent Support integration 2.1.0.

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