Connect Fluent Support and GoZen Forms
Use Fluent Support and GoZen Forms in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.
7 triggers 16 actions 1 ready-made template Unlimited runs
Try a pairing
When this happens in GoZen Forms1 trigger
Do this in Fluent Support16 actions
1. TriggerOn Form Submission2. ActionCreate a New Ticket Using AgentWhen GoZen Forms fires On Form Submission, FlowMattic runs Create a New Ticket Using Agent in Fluent Support with the data from that event.
You build this in the FlowMattic workflow builder on your own site.
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Triggers (6)
- Ticket CreatedTriggers when a new ticket is created by either customer or agent
- Agent Replies to a TicketTriggers when an agent adds a reply to the ticket
- Customer Replies to a TicketTriggers when a customer adds a reply to the ticket
- Agent Closes a TicketTriggers when an agent closes the ticket
- Customer Closes a TicketTriggers when a customer closes the ticket
- Ticket DeletedTriggers when a ticket is deleted
Actions (16)
- Create a New Ticket Using AgentCreates a new ticket. Using this endpoint you will be able to create a new Customer as well as a WP user
- Create a New Ticket Using CustomerCreates a new ticket
- Reply to TicketReply to a ticket as a agent
- Update Any ReplyUpdate any reply
- Add Tag to Ticket (Pro)Add a tag to a ticket
- Remove a Tag From Ticket (Pro)Remove a tag from a ticket
- Get All TicketsGet all tickets
- Get Specific TicketGet specific ticket by ticket id
- Delete Ticket(s)Delete a ticket(s) by ticket id(s)
- Delete ReplyDelete a reply by response id
- Create OR Get Customer InfoCreates a new customer if not exist, or return the existing customer info
- Update CustomerUpdate an existing customer
- Get Customer By IDGet a specific customer by customer id
- Get All CustomersGet all customers
- Delete CustomerDelete a customer by customer id
- Cleanup Ticket EmbedsClean up embedded attachment files in ticket content from your WordPress media directory
Triggers (1)
- On Form SubmissionTriggered when a form is submit.
Fluent Support with other apps
GoZen Forms with other apps
Start automating Fluent Support and GoZen Forms
Install FlowMattic, connect both accounts and import a template. Every run stays on your own server.
30-day money-back guarantee Unlimited workflows and runs Self-hosted
Fluent Support integration 2.1.0, GoZen Forms integration 1.0.