Connect Freshdesk and AddCal

Use Freshdesk and AddCal in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

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5 triggers 8 actions Unlimited runs

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When this happens in Freshdesk5 triggers

Do this in AddCal8 actions

1. TriggerNew Ticket

2. ActionCreate Calendar

When Freshdesk fires New Ticket, FlowMattic runs Create Calendar in AddCal with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Freshdesk

Integration page

Triggers (5)

New TicketTriggers when new ticket is created
New ContactTriggers when new contact is created
New Ticket NoteTriggers when a new note is added to the ticket
Update TicketTriggers when ticket is updated
Update ContactTriggers when contact details are updated

AddCal

Integration page

Actions (8)

Create CalendarCreates a new calendar entry.
List CalendarsFetch the list of all calendars.
Get CalendarGet a calendar by its public ID.
Delete CalendarDeletes a calendar by its public ID.
Create EventCreates an event with smart defaults and automatic calendar management.
Get EventGet an event by its public ID.
Index All EventsFetch a list of all events with optional filters.
Delete EventDeletes an event by its public ID.