tr Skip to content
Black Friday Lifetime FlowMattic from $399 One payment, unlimited workflows. Ends in --Days --Hrs --Min --Sec See the deal

Connect Servis.ai and Slack

Servis.ai holds your deals, contacts and activities. FlowMattic takes the Servis.ai events you set up and posts them to Slack, so won deals reach the whole team, record owners hear about changes to their accounts and follow-ups get a reminder. For sales teams who keep the CRM as the record and Slack as the conversation.

1 trigger 14 actions 5 example workflows 2 ready-made templates Unlimited runs

Try a pairing

When this happens in Servis.ai1 trigger

Do this in Slack14 actions

1. TriggerSetup Webhooks
2. ActionSend Channel Message

When Servis.ai fires Setup Webhooks, FlowMattic runs Send Channel Message in Slack with the data from that event.

You build this in the FlowMattic workflow builder on your own site. See the setup steps

Servis.ai and Slack workflows you can build

Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.

Servis.ai app icon Slack app icon Ready-made template

Post Servis.ai record changes to a sales channel

Each record that is created or updated posts its name, type and owner, so the team can follow pipeline activity without opening the CRM.

Setup WebhooksSend Channel Message

View the template
Servis.ai app icon Slack app icon

Celebrate won deals in the team channel

A Filter passes only records whose stage moves to won, so the wins channel carries good news and nothing else, with the deal value and the rep who closed it.

Setup WebhooksFilterSend Channel Message

Servis.ai app icon Slack app icon

Tell the record owner about changes by DM

Find User by Email turns the owner's email into a Slack user and sends a direct message, so a rep knows when a colleague edits one of their accounts.

Setup WebhooksFind User by EmailSend Direct Message

Servis.ai app icon Slack app icon

Send contacts and deals to different channels

A Router reads the record type. New contacts go to the SDR channel for outreach and deal updates go to account executives, so each group sees its own work.

Setup WebhooksRouterSend Channel Message

Servis.ai app icon Slack app icon

Set a follow-up reminder for new records

Add Reminder asks the owner to follow up on a new contact or deal the next working day, so fresh records do not go cold in the CRM.

Setup WebhooksAdd Reminder

Set up: record changes to Slack

At the end, records created or updated in Servis.ai post a short summary to your sales channel.

  1. Connect Slack

    Under Connects in FlowMattic, add a Slack connection with an account in your sales channel.

  2. Add the Servis.ai trigger

    Create a workflow with Servis.ai and Setup Webhooks, then follow the trigger's instructions to choose the events Servis.ai sends to the workflow.

  3. Capture a test record

    Create or edit a test record in Servis.ai so FlowMattic captures its fields.

  4. Post the summary

    Add Send Channel Message, choose the channel, include the record name, type, owner and link, test it and switch the workflow on.

Import the ready-made template Beginner, about 5 min to set up
Post Servis.ai record changes to a sales channel Template
  1. Servis.ai app icon 1. Trigger in Servis.ai Setup Webhooks
  2. Slack app icon 2. Action in Slack Send Channel Message

    Fields mapped from the earlier steps (a typical setup)

    From Servis.aiTo Slack
    Record nameMessage: record
    Record typeMessage: type
    OwnerMessage: owner
    StageMessage: stage
Built on the FlowMattic canvas. Test each step with real data, then switch the workflow on.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Good to know

  • Setup Webhooks is a single trigger for the events you choose in Servis.ai. Build separate workflows when created and updated records need different messages.
  • Field names depend on your Servis.ai apps and fields, so the mapping and the stage values above are examples. Check captured data before writing filters.
  • Record updates can fire often during data clean-up. Pause the workflow, or add a Filter, before bulk-editing records.
Servis.ai app icon

Servis.ai

Integration page

Triggers (1)

  • Setup WebhooksTriggers on the specified setup of the events inside FreeAgent.

Actions (14)

  • Send Channel MessagePost or Schedule a new message to a specific #channel
  • Add ReminderAdds a reminder for the user
  • Create ChannelCreates a new channel
  • List All ChannelsRetrieve list of all channels
  • Set Channel TopicSets the topic on a selected channel
  • Set StatusSets your Slack status to the given text and emoji
  • Invite User To ChannelInvite an existing User to an existing Channel. You must be a member of the channel to invite someone to it
  • Find User by EmailFinds a user by matching against their email instead of their username
  • Find User by IDFinds a user by their ID.
  • Send Direct MessageSend a direct message to a user or yourself from the Slackbot. Can also schedule a message for later
  • Send Private Channel MessagePost a new message to a private channel you choose. Can also schedule a message for later
  • Update ProfileUpdate basic profile fields such as name or title
  • Find MessageFinds a Slack message using the Slack Search feature
  • Upload FileUpload file to your slack workplace

Why run this pair with FlowMattic

Servis.ai and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.

Wins get seen

Won deals post to a channel the whole company reads, which costs nothing and keeps the sales team visible.

Owners hear about their accounts

Direct messages tell a rep when someone else changes their record, so nothing changes behind their back.

CRM events stay on your server

FlowMattic runs on your own WordPress site with unlimited runs, so busy pipeline days cost the same as quiet ones.

Common questions

How do I connect Servis.ai to Slack?

Add a Slack connection in FlowMattic, create a workflow with the Servis.ai Setup Webhooks trigger and choose your events in Servis.ai as the trigger describes, then add Slack Send Channel Message with the record fields.

Can I post only certain record types?

Yes. Add a Filter after the trigger that continues only for the record type you want, such as deals, or a Router that sends each type to its own channel.

Can the record also be logged in a spreadsheet?

Yes. Add a Google Sheets step, such as adding a row, before or after the Slack message, so you have a log of each event as well as the alert.

Can a deal update open a Slack channel for the account?

Yes. After a Filter for the stage you choose, use Create Channel with the account name, then Invite User To Channel for the people working the deal.

Did not find your answer? You can browse the help center or ask us directly.

Start automating Servis.ai and Slack

Install FlowMattic, connect both accounts and import a template. Every run stays on your own server.

30-day money-back guarantee Unlimited workflows and runs Self-hosted

Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Servis.ai integration 1.0.0, Slack integration 1.0.