Servis.ai holds your deals, contacts and activities. FlowMattic takes the Servis.ai events you set up and posts them to Slack, so won deals reach the whole team, record owners hear about changes to their accounts and follow-ups get a reminder. For sales teams who keep the CRM as the record and Slack as the conversation.
1 trigger14 actions5 example workflows2 ready-made templatesUnlimited runs
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When this happens in Servis.ai1 trigger
Do this in Slack14 actions
1. TriggerSetup Webhooks
2. ActionSend Channel Message
When Servis.ai fires Setup Webhooks, FlowMattic runs Send Channel Message in Slack with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Servis.ai and Slack workflows you can build
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
Ready-made template
Post Servis.ai record changes to a sales channel
Each record that is created or updated posts its name, type and owner, so the team can follow pipeline activity without opening the CRM.
A Filter passes only records whose stage moves to won, so the wins channel carries good news and nothing else, with the deal value and the rep who closed it.
Setup Webhooks→Filter→Send Channel Message
Tell the record owner about changes by DM
Find User by Email turns the owner's email into a Slack user and sends a direct message, so a rep knows when a colleague edits one of their accounts.
Setup Webhooks→Find User by Email→Send Direct Message
Send contacts and deals to different channels
A Router reads the record type. New contacts go to the SDR channel for outreach and deal updates go to account executives, so each group sees its own work.
Setup Webhooks→Router→Send Channel Message
Set a follow-up reminder for new records
Add Reminder asks the owner to follow up on a new contact or deal the next working day, so fresh records do not go cold in the CRM.
Post Servis.ai record changes to a sales channelTemplate
1. Trigger in Servis.ai
Setup Webhooks
2. Action in Slack
Send Channel Message
Fields mapped from the earlier steps (a typical setup)
From Servis.ai
To Slack
Record name
Message: record
Record type
Message: type
Owner
Message: owner
Stage
Message: stage
Built on the FlowMattic canvas. Test each step with real data, then switch the workflow on.
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Good to know
Setup Webhooks is a single trigger for the events you choose in Servis.ai. Build separate workflows when created and updated records need different messages.
Field names depend on your Servis.ai apps and fields, so the mapping and the stage values above are examples. Check captured data before writing filters.
Record updates can fire often during data clean-up. Pause the workflow, or add a Filter, before bulk-editing records.
Send Channel MessagePost or Schedule a new message to a specific #channel
Add ReminderAdds a reminder for the user
Create ChannelCreates a new channel
List All ChannelsRetrieve list of all channels
Set Channel TopicSets the topic on a selected channel
Set StatusSets your Slack status to the given text and emoji
Invite User To ChannelInvite an existing User to an existing Channel. You must be a member of the channel to invite someone to it
Find User by EmailFinds a user by matching against their email instead of their username
Find User by IDFinds a user by their ID.
Send Direct MessageSend a direct message to a user or yourself from the Slackbot. Can also schedule a message for later
Send Private Channel MessagePost a new message to a private channel you choose. Can also schedule a message for later
Update ProfileUpdate basic profile fields such as name or title
Find MessageFinds a Slack message using the Slack Search feature
Upload FileUpload file to your slack workplace
Why run this pair with FlowMattic
Servis.ai and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
Wins get seen
Won deals post to a channel the whole company reads, which costs nothing and keeps the sales team visible.
Owners hear about their accounts
Direct messages tell a rep when someone else changes their record, so nothing changes behind their back.
CRM events stay on your server
FlowMattic runs on your own WordPress site with unlimited runs, so busy pipeline days cost the same as quiet ones.
Common questions
How do I connect Servis.ai to Slack?
Add a Slack connection in FlowMattic, create a workflow with the Servis.ai Setup Webhooks trigger and choose your events in Servis.ai as the trigger describes, then add Slack Send Channel Message with the record fields.
Can I post only certain record types?
Yes. Add a Filter after the trigger that continues only for the record type you want, such as deals, or a Router that sends each type to its own channel.
Can the record also be logged in a spreadsheet?
Yes. Add a Google Sheets step, such as adding a row, before or after the Slack message, so you have a log of each event as well as the alert.
Can a deal update open a Slack channel for the account?
Yes. After a Filter for the stage you choose, use Create Channel with the account name, then Invite User To Channel for the people working the deal.
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Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Servis.ai integration 1.0.0, Slack integration 1.0.