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When new order received in WooCommerce, Get contact details from Salesforce using WP Fusion and send WhatsApp template message

When a new WooCommerce order arrives, FlowMattic pulls the customer’s Salesforce details via WP Fusion and sends a WhatsApp template message, personalizing every order confirmation.

WooCommerceWooCommerce WP FusionWP Fusion WhatsApp Cloud APIWhatsApp Cloud API
~5 min setup used by 836 sites
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Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

WooCommerce → WP Fusion → WhatsApp Cloud API
3 steps
WooCommerce
TRIGGER
WooCommerce · New Order Created
The workflow starts automatically when a new order is created in WooCommerce. FlowMattic captures that data for the steps below.
WP Fusion
ACTION
WP Fusion · Get Contact ID
WP Fusion — looks up a contact ID in the CRM by email address. Data is mapped from earlier steps; connect your WP Fusion account on import.
WhatsApp Cloud API
ACTION
WhatsApp Cloud API · Send Template Message
WhatsApp Cloud API runs its "Send Template Message" action using data mapped from earlier steps. Connect your WhatsApp Cloud API account on import and it's live.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Keep exploring

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