Recurly runs billing for your subscriptions, and the people who act on billing changes work in Slack. FlowMattic posts new and changed subscriptions to the team, warns account managers before big renewals, flags scheduled downgrades and keeps finance up to date on voided credits. For SaaS, membership and subscription box teams.
17 triggers14 actions7 example workflows2 ready-made templatesUnlimited runs
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When this happens in Recurly17 triggers
Do this in Slack14 actions
1. TriggerSubscription Updated
2. ActionSend Channel Message
When Recurly fires Subscription Updated, FlowMattic runs Send Channel Message in Slack with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Recurly and Slack workflows you can build
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
Ready-made template
Post a Slack alert when a subscription is updated
Plan changes, quantity changes and other updates reach a channel with the account and plan, so customer success knows about an upgrade or a downgrade the same day.
Every new subscription posts the plan and customer to a wins channel, which keeps sales and product aware of who is signing up.
Subscription Created→Send Channel Message
Warn the account manager before a big renewal bills
A Filter keeps renewals above the value you set. Find User by Email finds the account manager and they get a direct message to check in before the invoice goes out.
Subscription Renewal Bill Date Reminder→Filter→Find User by Email→Send Direct Message
Flag scheduled downgrades to customer success
A pending change means the customer has asked for a different plan at the next renewal. Posting it gives the team time to talk to them before it takes effect.
For usage-based plans, a Filter checks the recorded quantity. Large usage posts to a channel so someone can suggest a better plan before the bill surprises the customer.
Post a Slack alert when a subscription is updatedTemplate
1. Trigger in Recurly
Subscription Updated
2. Action in Slack
Send Channel Message
Fields mapped from the earlier steps (a typical setup)
From Recurly
To Slack
Account code
Message: customer
Plan name
Message: plan
Subscription state
Message: status
Quantity
Message: seats
Built on the FlowMattic canvas. Test each step with real data, then switch the workflow on.
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Good to know
Recurly has triggers only in FlowMattic, so a Slack message cannot change a subscription. These workflows report billing events to people.
Several Recurly events can arrive for one change, such as an update and a billing info change. Test each trigger with captured data so you know which one fits.
Keep the account code in every message. It is the quickest way for someone in Slack to find the customer in Recurly.
Send Channel MessagePost or Schedule a new message to a specific #channel
Add ReminderAdds a reminder for the user
Create ChannelCreates a new channel
List All ChannelsRetrieve list of all channels
Set Channel TopicSets the topic on a selected channel
Set StatusSets your Slack status to the given text and emoji
Invite User To ChannelInvite an existing User to an existing Channel. You must be a member of the channel to invite someone to it
Find User by EmailFinds a user by matching against their email instead of their username
Find User by IDFinds a user by their ID.
Send Direct MessageSend a direct message to a user or yourself from the Slackbot. Can also schedule a message for later
Send Private Channel MessagePost a new message to a private channel you choose. Can also schedule a message for later
Update ProfileUpdate basic profile fields such as name or title
Find MessageFinds a Slack message using the Slack Search feature
Upload FileUpload file to your slack workplace
Why run this pair with FlowMattic
Recurly and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
Billing data passes through your server
Subscription events go from Recurly to Slack through your own WordPress site, not through another automation account.
No per-event cost
Runs are unlimited, so a busy renewal day with hundreds of events posts every alert on the same FlowMattic plan.
Each event to the people it concerns
Renewal warnings go to account managers, credits to finance and wins to the team, rather than one channel nobody reads.
Common questions
How do I get Recurly notifications in Slack?
Create a workflow with the Recurly trigger you need, such as Subscription Created or Subscription Updated, follow the trigger's setup in the builder, then add Slack Send Channel Message with the subscription details.
Can I alert the account manager directly?
Yes. If the account manager's email is on the Recurly account or in a Lookup Table, use Find User by Email and Send Direct Message instead of a channel post.
Can I see renewals before they bill?
Yes. Subscription Renewal Bill Date Reminder fires ahead of the bill date, and Subscription Renewal Scheduled fires when a renewal is scheduled. Either can post to Slack.
Can I post only large subscriptions?
Yes. Add a Filter after the trigger that checks the plan or the amount, so only the subscriptions above your threshold reach the channel.
Can I log the same events in a spreadsheet?
Yes. Add a Google Sheets step to the same workflow, or build a second workflow on the same trigger, so each event is posted to Slack and kept as a row.
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Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Recurly integration 1.0.0, Slack integration 1.0.