Synchroteam schedules field jobs and tracks them from creation to validation. FlowMattic posts job status changes to Slack, so dispatchers see cancellations and unscheduled jobs, billing hears when a job is validated and managers see completed work. For field service companies whose office staff coordinate in Slack.
10 triggers14 actions6 example workflows2 ready-made templatesUnlimited runs
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When this happens in Synchroteam10 triggers
Do this in Slack14 actions
1. TriggerJob Completed
2. ActionSend Channel Message
When Synchroteam fires Job Completed, FlowMattic runs Send Channel Message in Slack with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Synchroteam and Slack workflows you can build
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
Ready-made template
Post a Slack alert when a Synchroteam job is completed
Completed jobs post the customer, technician and job type to the operations channel, so the office can follow up with the customer the same day.
Validation is when a job is checked and approved. A post to the private billing channel means invoices go out while the visit is recent.
Job Validated→Send Private Channel Message
Alert the dispatcher when a job is cancelled
A cancelled job frees a technician's slot. A direct message to the dispatcher lets them fill it with another visit before the technician is left idle.
Job Cancelled→Send Direct Message
Flag paused jobs waiting on parts or access
Paused jobs post to the dispatch channel with the technician and customer, so someone can order the part or call the customer instead of the job stalling.
Job Paused→Send Channel Message
List unscheduled jobs that need a new slot
When a job is taken off the schedule, the dispatch channel gets a post, and Add Reminder makes sure it is rebooked before the end of the day.
Job Unscheduled→Send Channel Message→Add Reminder
Send scheduled jobs to each region's channel
A Router reads the job's region or zone and posts it to that region's channel, so local supervisors see their own day ahead.
Post a Slack alert when a Synchroteam job is completedTemplate
1. Trigger in Synchroteam
Job Completed
2. Action in Slack
Send Channel Message
Fields mapped from the earlier steps (a typical setup)
From Synchroteam
To Slack
Job number
Message: job
Customer name
Message: customer
Technician
Message: tech
Job type
Message: type
Completed at
Message: finished
Built on the FlowMattic canvas. Test each step with real data, then switch the workflow on.
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Good to know
Job Completed and Job Validated are different steps: completion is the technician's, validation is the office's check. Send billing alerts from Job Validated.
Each status is its own trigger, so a channel that should hear about cancellations, pauses and completions needs one workflow per status.
Field names come from your Synchroteam job data and custom fields, so the mapping above is an example.
Send Channel MessagePost or Schedule a new message to a specific #channel
Add ReminderAdds a reminder for the user
Create ChannelCreates a new channel
List All ChannelsRetrieve list of all channels
Set Channel TopicSets the topic on a selected channel
Set StatusSets your Slack status to the given text and emoji
Invite User To ChannelInvite an existing User to an existing Channel. You must be a member of the channel to invite someone to it
Find User by EmailFinds a user by matching against their email instead of their username
Find User by IDFinds a user by their ID.
Send Direct MessageSend a direct message to a user or yourself from the Slackbot. Can also schedule a message for later
Send Private Channel MessagePost a new message to a private channel you choose. Can also schedule a message for later
Update ProfileUpdate basic profile fields such as name or title
Find MessageFinds a Slack message using the Slack Search feature
Upload FileUpload file to your slack workplace
Why run this pair with FlowMattic
Synchroteam and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
Dispatch reacts to the day as it changes
Cancellations, pauses and unscheduled jobs reach dispatchers when they happen, so gaps in the schedule get filled.
Invoices follow validation
Billing hears about validated jobs directly, which shortens the time from finished work to a paid invoice.
A full schedule costs the same
FlowMattic runs on your own WordPress site with unlimited runs, so a busy week of jobs adds no per-task charge.
Common questions
How do I send Synchroteam job updates to Slack?
Create a FlowMattic workflow with a Synchroteam trigger such as Job Completed, link your account, then add Slack Send Channel Message with the job number, customer and technician.
Can validated jobs also be logged?
Yes. Add an Airtable step to create a record for each validated job, then post to Slack, so billing has a list to work through as well as the alert.
Can a technician be messaged in Slack?
Yes, if they use Slack. Use Find User by Email with the technician's email from the job, then Send Direct Message with the job details.
Can deleted or drafted jobs be reported?
Yes. Job Deleted and Job Drafted are triggers. Post deletions to a private channel so a job removed by mistake is noticed.
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Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Synchroteam integration 1.0.0, Slack integration 1.0.