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Connect Airtable and JivoChat

Use Airtable and JivoChat in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

12 triggers 7 actions 1 ready-made template Unlimited runs

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When this happens in JivoChat11 triggers

Do this in Airtable7 actions

1. TriggerCall Event
2. ActionCreate Record

When JivoChat fires Call Event, FlowMattic runs Create Record in Airtable with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Triggers (1)

  • New RecordTriggers when a new record is created

Actions (7)

  • Create RecordCreates a new record
  • Update RecordUpdates an existing record
  • Get RecordGet the detail of an existing record
  • Get All RecordsGet all records from a table
  • Search RecordSearch for records using a filter formula
  • Search Record by ViewSearch for records filtered by a specific view
  • Delete RecordDelete an existing record

Triggers (11)

  • Call EventTriggers when operators receive a new call or an existing call changes status.
  • Chat AcceptedTriggers when an agent clicks "Reply" to accept a chat.
  • Chat AssignedTriggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.
  • Chat FinishedTriggers when a chat is closed in the agent application.
  • Chat UpdatedTriggers when a visitor's information is updated, such as filling out a contact form in the chat.
  • Client UpdatedTriggers when a client's data is updated.
  • Client Attribute UpdatedTriggers when a client's attributes are changed.
  • Offline MessageTriggers when a visitor sends an offline message through the chat offline form.
  • Client CreatedTriggers when a new client is created.
  • Client Assigned to AgentTriggers when a new client is assigned to agent.
  • Client Contacts updatedTriggers when a new client contects is updated.

Start automating Airtable and JivoChat

Install FlowMattic, connect both accounts and import a template. Every run stays on your own server.

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Airtable integration 1.1.0, JivoChat integration 1.0.

Customers who run it every day

Rated 4.8 out of 5 by customers
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Works within WordPress, so it can easily access any inbuilt WP functions or custom functions and use them in your flow. It's easy to use and already has many useful integrations built.

Gerard H.

It contains a lot of integrations and custom actions that allow you to easily integrate your WordPress with many 3rd party applications and automate your tasks