
Connect Airtable and SupportCandy
Use Airtable and SupportCandy in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.
13 triggers 7 actions Unlimited runs
Try a pairing
When this happens in SupportCandy12 triggers
Do this in Airtable7 actions
When SupportCandy fires Create Ticket, FlowMattic runs Create Record in Airtable with the data from that event.
You build this in the FlowMattic workflow builder on your own site.
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Triggers (1)
- New RecordTriggers when a new record is created
Actions (7)
- Create RecordCreates a new record
- Update RecordUpdates an existing record
- Get RecordGet the detail of an existing record
- Get All RecordsGet all records from a table
- Search RecordSearch for records using a filter formula
- Search Record by ViewSearch for records filtered by a specific view
- Delete RecordDelete an existing record
Triggers (12)
- Create TicketTriggers when a new support ticket is created.
- Change StatusTriggers when the status of a support ticket is changed.
- Change AssigneeTriggers when the assignee of a support ticket is changed.
- Close TicketTriggers when a support ticket is closed.
- Reply To TicketTriggers when a reply is added to a support ticket.
- Submit Private NoteTriggers when an agent submits a private note in a ticket.
- Change Ticket SubjectTriggers when the subject of the support ticket is changed.
- Change Ticket CategoryTriggers when the category of the support ticket is changed.
- Change Ticket FieldsTriggers when any custom field of the support ticket is changed.
- Change Ticket PriorityTriggers when the priority of the support ticket is changed.
- Change Agentonly FieldsTriggers when the Agentonly field of the support ticket is changed.
- Out Of SLATriggers when the SLA (Service Level Agreement) of the support ticket exceeds the given time interval.
Start automating Airtable and SupportCandy
Install FlowMattic, connect both accounts and build the workflow on the canvas. Every run stays on your own server.
30-day money-back guarantee Unlimited workflows and runs Self-hosted
Airtable integration 1.1.0, SupportCandy integration 1.0.0.








