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Connect AnyChat and Slack

AnyChat talks to visitors on your website and collects their details. FlowMattic posts what happens next to Slack: form leads to sales, handoff requests to the agent on duty, each flow to its own channel, and a reminder to call back. For small sales and support teams who answer chat leads from Slack.

2 triggers 14 actions 6 example workflows 2 ready-made templates Unlimited runs

Try a pairing

When this happens in AnyChat2 triggers

Do this in Slack14 actions

1. TriggerCustom Chat Flow Event
2. ActionSend Channel Message

When AnyChat fires Custom Chat Flow Event, FlowMattic runs Send Channel Message in Slack with the data from that event.

You build this in the FlowMattic workflow builder on your own site. See the setup steps

AnyChat and Slack workflows you can build

Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.

AnyChat app icon Slack app icon Ready-made template

Post a Slack alert when an AnyChat flow event fires

When a visitor reaches a step you marked in a chat flow, such as booking a demo, the channel gets the flow name and the visitor's answers.

Custom Chat Flow EventSend Channel Message

View the template
AnyChat app icon Slack app icon

Send AnyChat form leads to the sales channel

Name, email, phone and the question go to sales when a visitor fills in the chat form, so the team can follow up while the visitor is still on the site.

Form SubmissionSend Channel Message

AnyChat app icon Slack app icon

DM the agent on duty when a visitor asks for a human

A Filter catches the talk-to-a-person flow and the agent on duty gets a DM, so a waiting visitor is answered quickly.

Custom Chat Flow EventFilterSend Direct Message

AnyChat app icon Slack app icon

Give support and sales flows separate channels

A Router reads the flow name, so pricing flows post to sales and how-do-I flows post to support, each team seeing only its own chats.

Custom Chat Flow EventRouterSend Channel Message

AnyChat app icon Slack app icon

Score chat leads with AI before posting

An AI Agent reads the form answers and labels the lead hot, warm or cold with a reason, so sales starts with the visitors most ready to buy.

Form SubmissionAI AgentSend Channel Message

AnyChat app icon Slack app icon

Set a callback reminder for phone requests

When a visitor asks to be called, Add Reminder reminds the rep in an hour with the number, so the promised callback happens.

Form SubmissionAdd Reminder

Set up: chat flow alerts in Slack

At the end, every time a visitor reaches your chosen AnyChat flow step, your Slack channel gets the details.

  1. Connect Slack

    Under Connects in FlowMattic, add the Slack workspace your team uses.

  2. Start with Custom Chat Flow Event

    Create a workflow with AnyChat and Custom Chat Flow Event, and follow the trigger's instructions to send the flow's event to the workflow.

  3. Run the flow yourself

    Go through the chat flow on your site so FlowMattic captures the answers it collects.

  4. Post the alert

    Add Slack Send Channel Message, pick the channel, map the flow name and the visitor's answers, test it and switch the workflow on.

Import the ready-made template Beginner, about 5 min to set up
Post a Slack alert when an AnyChat flow event fires Template
  1. AnyChat app icon 1. Trigger in AnyChat Custom Chat Flow Event
  2. Slack app icon 2. Action in Slack Send Channel Message

    Fields mapped from the earlier steps (a typical setup)

    From AnyChatTo Slack
    Flow nameMessage: flow
    Visitor nameMessage: visitor
    Visitor emailMessage: email
    Page URLMessage: page
Built on the FlowMattic canvas. Test each step with real data, then switch the workflow on.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Good to know

  • Custom Chat Flow Event sends what your flow collects, so the mapping above is an example. A flow that asks no questions sends little to post.
  • Form Submission and Custom Chat Flow Event are separate triggers. Build one workflow for each if you use both.
  • These workflows start in AnyChat and post to Slack. Replies to the visitor are still sent from AnyChat, not from the Slack thread.

Triggers (2)

  • Custom Chat Flow EventTriggers when any chat flow is executed.
  • Form SubmissionTriggers when a visitor submits the form.

Actions (14)

  • Send Channel MessagePost or Schedule a new message to a specific #channel
  • Add ReminderAdds a reminder for the user
  • Create ChannelCreates a new channel
  • List All ChannelsRetrieve list of all channels
  • Set Channel TopicSets the topic on a selected channel
  • Set StatusSets your Slack status to the given text and emoji
  • Invite User To ChannelInvite an existing User to an existing Channel. You must be a member of the channel to invite someone to it
  • Find User by EmailFinds a user by matching against their email instead of their username
  • Find User by IDFinds a user by their ID.
  • Send Direct MessageSend a direct message to a user or yourself from the Slackbot. Can also schedule a message for later
  • Send Private Channel MessagePost a new message to a private channel you choose. Can also schedule a message for later
  • Update ProfileUpdate basic profile fields such as name or title
  • Find MessageFinds a Slack message using the Slack Search feature
  • Upload FileUpload file to your slack workplace

Why run this pair with FlowMattic

AnyChat and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.

Chat leads reach a person fast

Handoff requests and form leads land in Slack, where your team already is, instead of a separate chat dashboard.

Sorted before anyone reads it

Routers and AI scoring put sales and support chats in the right place with a priority attached.

Busy sites, same cost

FlowMattic runs on your WordPress site with unlimited runs, so a busy chat widget costs no more to automate.

Common questions

How do I connect AnyChat to Slack?

Create a FlowMattic workflow with an AnyChat trigger, Custom Chat Flow Event or Form Submission, follow its instructions so AnyChat sends events to the workflow, then add Slack Send Channel Message.

Can different chat flows post to different channels?

Yes. Add a Router after Custom Chat Flow Event that checks the flow name, with its own Slack step and channel on each path.

Can an agent be alerted privately?

Yes. Use Send Direct Message to the agent on duty. Find User by Email can look up their Slack user if you store their email in the workflow.

Can chat leads also go to a spreadsheet or CRM?

Yes. Add a Google Sheets or CRM step before the Slack message in the same workflow, so the lead is saved and the team is told.

Can I add the visitor's page to the message?

If AnyChat sends the page with the event, map it into the text. Test the trigger to see which visitor details your flow includes.

Did not find your answer? You can browse the help center or ask us directly.

Start automating AnyChat and Slack

Install FlowMattic, connect both accounts and import a template. Every run stays on your own server.

30-day money-back guarantee Unlimited workflows and runs Self-hosted

Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. AnyChat integration 1.0.0, Slack integration 1.0.