Connect Better Uptime and Freshdesk

Use Better Uptime and Freshdesk in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

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8 triggers 9 actions 1 ready-made template Unlimited runs

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When this happens in Freshdesk5 triggers

Do this in Better Uptime9 actions

1. TriggerNew Ticket

2. ActionCreate Incident

When Freshdesk fires New Ticket, FlowMattic runs Create Incident in Better Uptime with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Better Uptime

Integration page

Triggers (3)

Incident NotificationTriggers when a new incident is created, acknowledged, or resolved
On-call Contact ChangeTriggers when the current on-call contact changes
Monitor NotificationTriggers when a new monitor is created, paused, unpaused, updated or deleted

Actions (9)

Create IncidentCreates a new incident and alert the current on-call person
Create MonitorCreates a new monitor
Create Status PageCreates a new status page
Create Status Page SectionCreates a new status page section
Create Status Page ResourceCreates a new status page resource
Get All MonitorsRetrieve the list of all monitors
Get All Status PagesRetrieve the list of all status pages
Get Sections of A Status PageRetrieve the list of all sections of a status page
Get Resources of A Status PageRetrieve the list of all resources of a status page