BlueSnap processes your card payments, subscriptions and payouts, and some of its events need a person to act. FlowMattic sends them to Slack: chargebacks to finance, failed renewals to billing, payouts to the books channel, cancellations to the retention team. Merchants see the money events that matter without watching the BlueSnap console.
22 triggers 14 actions 7 example workflows 2 ready-made templates Unlimited runs
When this happens in BlueSnap22 triggers
Do this in Slack14 actions
1. TriggerChargeback2. ActionSend Channel MessageWhen BlueSnap fires Chargeback, FlowMattic runs Send Channel Message in Slack with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
Ready-made templateChargebacks have response deadlines. Posting each one with the amount and the order lets finance gather evidence while there is still time to dispute it.
ChargebackSend Channel Message
View the template A Router reads the new status. Won disputes go to the finance channel, lost ones go to a private channel with the reason, so patterns in lost cases become visible.
Chargeback Status ChangedRouterSend Private Channel Message
A failed renewal is a customer about to lose access. The billing channel sees the shopper and the plan, and can reach out before BlueSnap retries the card.
Subscription Charge FailureSend Channel Message
Number Formatter turns the payout amount into your currency format. The bookkeeping channel gets a clear note for each transfer to match against the bank statement.
PayoutNumber FormatterSend Channel Message
A failed payout transfer usually means bank details need attention. The finance lead gets a direct message rather than a channel post that could scroll away.
Failed Payout TransferFind User by EmailSend Direct Message
Cancel On Renewal means the customer is still paying until the next renewal. A Slack reminder gives the retention team a window to offer a better plan.
Cancel On RenewalAdd Reminder
A Filter passes charges above an amount you set, and the post names the product. Everyone sees the big orders without a stream of small ones.
ChargeFilterSend Channel Message
At the end, every BlueSnap chargeback is posted to your finance channel with the amount, reason and transaction.
In FlowMattic, open Connects and add a Slack connection with an account that is in the finance channel.
Create a workflow with the BlueSnap Chargeback trigger and follow its instructions to send BlueSnap notifications to the workflow.
Send a test event from BlueSnap, or wait for a real chargeback, so FlowMattic captures the fields it carries.
Add Send Channel Message, choose the channel and write the text from the amount, reason code and transaction ID. Test it and switch it on.
1. Trigger in BlueSnap
Chargeback
2. Action in Slack
Send Channel Message
Fields mapped from the earlier steps (a typical setup)
| From BlueSnap | To Slack |
|---|---|
| Transaction ID | Message: transaction |
| Chargeback amount | Message: amount |
| Currency | Message: currency |
| Reason code | Message: reason |
| Shopper email | Message: customer |
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
BlueSnap and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
Chargebacks and failed renewals reach people while there is still time to dispute, retry or contact the customer.
The same payment events go to the teams that act on them, so no one has to forward screenshots from the payment console.
FlowMattic runs on your own WordPress site with unlimited runs, so transaction details pass through your server and volume adds no fees.
Create a FlowMattic workflow with the BlueSnap Chargeback trigger, capture a test notification and add Send Channel Message. Map the amount, reason and transaction ID into the text and switch the workflow on.
Yes. Transaction Decline and Credit Card Charge Failed are separate triggers. Post them to a private payments channel so support can spot a customer who is struggling to pay.
Each BlueSnap event starts its own workflow, so give each one its own Slack step and channel. Chargebacks to finance, renewals to billing and cancellations to retention is a common split.
Yes. Payment Method Updated and Account Updater fire when card details change. Posting them helps billing know that a failed renewal is likely to go through on the next attempt.
No. FlowMattic has unlimited runs on every plan and runs on your own server, so every charge, refund and payout can run a workflow.
Did not find your answer? You can browse the help center or ask us directly.
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Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. BlueSnap integration 1.0.0, Slack integration 1.0.
