Prodigi prints, packs and ships your products. FlowMattic posts each order status change to Slack, so support knows what shipped, operations hears about orders that are stuck or cancelled, and tracking links are ready when a customer asks. For print-on-demand stores, artists and merch sellers who fulfil through Prodigi.
1 trigger 14 actions 5 example workflows 2 ready-made templates Unlimited runs
When this happens in Prodigi1 trigger
Do this in Slack14 actions
1. TriggerOrder Status2. ActionSend Channel MessageWhen Prodigi fires Order Status, FlowMattic runs Send Channel Message in Slack with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
Ready-made templateEvery change posts the order ID, status and stage to the operations channel, so the team follows orders through printing and shipping without logging in to Prodigi.
Order StatusSend Channel Message
View the template A Router reads the status. Shipped orders go to customer support with tracking, cancelled or on-hold orders go to operations to sort out.
Order StatusRouterSend Channel Message
A Lookup Table maps each status and stage value to a phrase your support team uses, such as in production or on its way, before it posts.
Order StatusLookup TableSend Channel Message
An order can ship in several parcels. Iterator steps through the shipments in the status data and posts each carrier and tracking link on its own line.
Order StatusIteratorSend Channel Message
A Filter passes orders with issues. The operations lead gets a direct message and Add Reminder sets a check, so a stuck order is not left for days.
Order StatusFilterSend Direct MessageAdd Reminder
At the end, every Prodigi order status change posts the order, status and stage in your operations channel.
In FlowMattic, open Connects and add the Slack workspace your store team uses.
Create a workflow with Prodigi and the Order Status trigger, then follow the setup instructions on the trigger step.
Create an order in your Prodigi sandbox or wait for a real one to change status, so FlowMattic captures the order fields.
Add Slack Send Channel Message, choose the channel, map the order ID, status and your own order reference, test it and switch the workflow on.
1. Trigger in Prodigi
Order Status
2. Action in Slack
Send Channel Message
Fields mapped from the earlier steps (a typical setup)
| From Prodigi | To Slack |
|---|---|
| Order ID | Message: Prodigi order |
| Merchant reference | Message: your order |
| Status stage | Message: status |
| Status issues | Message: problems |
| Recipient name | Message: customer |
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Prodigi and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
Shipped orders and tracking links are already in Slack when a customer asks, so the reply takes a moment.
Cancelled or stuck orders reach operations as they happen, not when an unhappy customer writes in.
FlowMattic runs on your WordPress site with unlimited runs, so customer addresses stay on your route and a busy holiday season costs nothing extra.
Create a FlowMattic workflow with the Prodigi Order Status trigger, follow its setup instructions, then add Slack Send Channel Message with the order ID, status and your order reference mapped.
Yes. Add a Router after Order Status that checks the status or stage, with a Slack step and channel on each path.
Yes, when the status data includes shipments. Map the tracking link into the message, or loop over several shipments with Iterator.
Not through Slack. Slack is for your team. To update customers, add an email step such as Email (SMTP) to the same workflow.
Yes. Add Google Sheets Lookup Row Data and Update Row to the same workflow, so the sheet shows the latest status while Slack gets the alert.
Did not find your answer? You can browse the help center or ask us directly.
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Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Prodigi integration 1.0.0, Slack integration 1.0.
